Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Strategic Operations Program Manager - Banking

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is expanding its Strategic Operations team to drive strategic operations and planning. The role involves partnering with various teams to drive company priorities and create value for internal teams, external partners, and users of Mercury's products and services.

Operations Data Support Specialist

Company: Restaurant365

Location: USA

Posted Nov 30, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for an Operations Data Support Specialist to assist in maintaining data integrity, managing customer inventory, and supporting day-to-day operations.

Native & Display Media Buyer

Company: QuinStreet

Location: USA

Posted Nov 30, 2024

The job posting is looking for a Native Display Media Buyer with experience in performance marketing to join their Media Buying Team. The ideal candidate will have expertise in building, executing, and optimizing native and display media buys within adbuying platforms.

Sr. Content Writer

Company: Friends From The City

Location: USA

Posted Nov 30, 2024

The job posting is for a Sr Content Writer at Friends From The City, a design and tech company focused on impact. The company is looking for a writer to create clear and concise content for VAgov web pages, explaining complex government services. The ideal candidate should have 5+ years of professional content or UX writing experience, a strong portfolio, and excellent research skills.

Senior Manager - Product and Sales Strategy

Company: Coalition, Inc.

Location: USA

Posted Nov 30, 2024

The job posting is looking for a dynamic and results-driven sales professional to lead the nationwide insurance product and sales strategy. The role requires a strategic thinker with deep expertise in the Cyber insurance market and a passion for driving revenue growth.

Team Leader, Engineering - Save Group

Company: Rocket Money

Location: USA

Posted Nov 30, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services that save them time and money. The company is looking for Engineering Leaders to help users save money while growing a healthy and engaged team of full-stack engineers.

Commissions Specialist

Company: The Predictive Index

Location: USA

Posted Nov 30, 2024

The Commissions Specialist role requires strong time management, organizational, and critical thinking skills. The job involves reconciling commissions, setting up new partners, and providing excellent customer service. The company offers a competitive salary range of $60,000 to $65,000 annually, plus benefits.

Payment Operations Analyst

Company: brightwheel

Location: USA

Posted Nov 30, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Payment Operations Analyst to join their team, with a focus on fraud detection and risk mitigation.

Senior Associate - Corporate Development

Company: General Motors

Location: USA

Posted Nov 30, 2024

The job description is for a Corporate Development team role at General Motors, responsible for developing and maintaining relationships with external partners, analyzing and executing strategic acquisitions and investments. The role requires a bachelor's degree, 3 years of experience, and skills in financial modeling, analysis, and project management.

Senior Product Manager

Company: Magnet Forensics

Location: USA

Posted Nov 30, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a Senior Product Manager to champion their Magnet Review product, which helps uncover the truth and protect the innocent.

Customer Support Specialist

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is hiring a Customer Support team member to help with user questions and issues. The role requires empathy, competence, and problem-solving skills. The company offers a competitive salary and benefits package.

Senior Director - HRBP, R&D

Company: Twilio

Location: USA

Posted Nov 30, 2024

Twilio is seeking a Senior Director HR Business Partner to partner with their RampD organization and support their Chief Product Officer. The role involves developing and executing HR strategies, leading a small team, and collaborating with other teams to deliver business impact.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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