Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Business Intelligence Analyst

Company: Businessolver

Location: USA

Posted Nov 28, 2024

Businessolver is looking for a Business Intelligence Analyst to collaborate with diverse resources, create data insights, and empower business units. The company offers a comprehensive benefits package and a culture that challenges employees to perform at their best.

Manager, Business Marketing

Company: Liftoff

Location: USA

Posted Nov 28, 2024

Liftoff is a growth acceleration platform for the mobile industry, seeking an experienced Marketing Manager to lead global marketing strategies. The ideal candidate has 6+ years of B2B marketing experience and a proven track record of success in digital and partner marketing.

Search Engineer, Technical Support

Company: Lucidworks

Location: USA

Posted Nov 28, 2024

Lucidworks is a company that provides digital transformation solutions for various industries. They are looking for a support engineer to join their team, who will be responsible for providing technical support to their customers, troubleshooting complex search issues, and collaborating with the engineering team to resolve critical issues.

Senior Frontend Engineer

Company: Automattic Careers

Location: USA

Posted Nov 28, 2024

Automattic is looking for talented engineers to help build and evolve products that impact the lives of development and content teams. The company is seeking candidates with experience in JavaScript, React, and Vuejs, as well as a strong enthusiasm for participating in code reviews and discussions about architecture and technical design.

Director, Digital Customer Success

Company: Vercel

Location: USA

Posted Nov 29, 2024

The job description is for a Director of Digital Customer Success at Vercel, a company that provides a frontend cloud platform for building and scaling web applications. The role involves leading a global team, partnering with other teams, and ensuring customer success and retention.

UX/UI Designer

Company: Verra Mobility

Location: USA

Posted Nov 28, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. The company is a rapidly-growing entrepreneurial company with a people-first philosophy and approach.

Area Vice President, Enterprise East Sales

Company: Gomotive

Location: USA

Posted Nov 28, 2024

Motive empowers physical operations teams with tools to make work safer, more productive, and profitable. The company serves over 120,000 customers across various industries and is looking for an Area Vice President to lead their Enterprise Sales team.

APAC Business Development

Company: Gauntlet

Location: USA

Posted Nov 29, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They are looking for a lead to develop a comprehensive go-to-market plan for the APAC region, focusing on securing high-net-worth individuals, capital providers, and DeFi protocols.

Senior Software Engineer

Company: Jump

Location: USA

Posted Nov 28, 2024

The job posting is for a full-stack engineer to join a remote-first team that builds end-to-end fan experience platforms for sports teams and venues. The team values trust, authenticity, and empathy, and is looking for talented engineers who are passionate about building products that solve real problems.

Project Manager

Company: Cerba Research

Location: USA

Posted Nov 29, 2024

The job description is for a Project Manager at Cerba Research, a growing company in the clinical pharmaceutical industry. The role involves managing global clinical trial programs, developing and maintaining client relationships, and leading project execution. The company emphasizes teamwork, continual learning, and professional growth.

Tier 1 Technical Support Engineer

Company: Blackpoint Cyber

Location: USA

Posted Nov 28, 2024

Blackpoint Cyber is seeking a Tier 1 Support Engineer to provide technical support to customers. The role involves addressing incoming support tickets, troubleshooting technical issues, and ensuring excellent customer service.

Manager, Business Intelligence

Company: ExtraHop

Location: USA

Posted Nov 29, 2024

The job posting is seeking a Business Intelligence Manager to lead a data reporting team, overseeing team development, roadmap planning, and stakeholder relationships. The role requires strong data engineering and architecture expertise, as well as excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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