Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Account Executive - Enterprise

Company: Emburse

Location: USA

Posted Nov 29, 2024

Emburse aims to help users and businesses by automating manual tasks, saving time, and providing a simple experience. The company has a strong sales team that focuses on finding and closing deals with large companies, and they provide equal employment opportunities.

Senior Product Manager - International

Company: Coalition, Inc.

Location: USA

Posted Nov 29, 2024

The job posting is for a Product Lead for International at Coalition, a company that provides insurance products. The role involves working cross-functionally to bring the company's products to new international markets and expanding existing ones. The ideal candidate will have a passion for technology, experience building software products, and strong leadership skills.

Backend Software Engineer II

Company: Eventbrite, Inc.

Location: USA

Posted Nov 29, 2024

The text describes the Eventbrite marketing tools team and the role of a Backend Software Engineer II. The team builds powerful promotional tools to connect creators with their fans and sell tickets. The role involves extending the underlying framework and APIs, building user interfaces, and collaborating with other engineers.

Sales Executive

Company: G-P

Location: USA

Posted Nov 29, 2024

Globalization Partners is a company that aims to break down barriers to global business, enabling opportunities for everyone. They value their employees and offer a collaborative environment, competitive compensation, and benefits. The company is looking for a Sales Executive to lead the charge in breaking down barriers to global business.

Apprentice Penetration Tester

Company: Bishop Fox

Location: USA

Posted Nov 29, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and hiring an Apprentice Penetration Tester. The role involves assisting with penetration tests, learning tools and platforms, and building an understanding of consulting best practices.

Manager - Benefits

Company: Alma

Location: USA

Posted Nov 29, 2024

The job posting is for a Benefits Manager position at Alma, a remote-first company. The role involves overseeing benefits programs, developing a benefits strategy, and ensuring compliance with regulations. The company offers a range of benefits, including health insurance, 401K plan, and wellness programs.

Infrastructure Engineer (Software)

Company: Nava

Location: USA

Posted Nov 29, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is looking for engineers to work on building scalable infrastructure for government services.

Manager - Community Content

Company: 1Password

Location: USA

Posted Nov 29, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Manager Community Content to lead a team of content producers to create engaging and informative content for their customer community.

CX Program Manager

Company: EDB

Location: USA

Posted Nov 29, 2024

The job posting is seeking a highly organized and detail-oriented Program Manager to oversee internal projects that drive operational excellence and enhance customer success initiatives. The role requires strong project management skills, excellent communication skills, and proficiency in project management tools.

Senior Sales Engineer - Partners

Company: Perforce

Location: USA

Posted Nov 29, 2024

Perforce is a company that values creativity, collaboration, and wellness. They are looking for a Senior Sales Engineer to join their Partner Sales team, who will work closely with partners and internal teams to grow the business. The company offers a range of products, including Delphix and Puppet, and is trusted by leading brands.

Enterprise Account Director - SLED

Company: Yubico

Location: USA

Posted Nov 29, 2024

Yubico is a company that specializes in providing secure login solutions. They have a strong mission to make the internet more secure for everyone and have a diverse and inclusive workplace. They are looking for a dynamic and experienced Enterprise Account Director to join their expanding US Federal SLED sales team.

Sr. Director - Product Management, Personalization

Company: Pinterest

Location: USA

Posted Nov 29, 2024

The job description is for a Pinterest Personalization and User Experience Patterns strategy and roadmap developer. The role requires a strategic thinker, skilled communicator, and strong people leader who can work with various teams and technologies. The job involves developing innovative experiences, building a team, and driving results.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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