Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Machine Learning Applied Scientist (Reinforcement Learning)

Company: OfferFit

Location: USA

Posted Nov 28, 2024

OfferFit is looking for an RL researcher or practitioner to work on improving sample efficiency, test credit assignment, and attribution algorithms. The role involves working closely with the CTO and Engineering team to develop and apply advanced diagnostic tools, conduct research on state-of-the-art RL techniques, and implement better monitoring and observability tooling.

Client Success Manager - Enterprise

Company: Bazaarvoice

Location: USA

Posted Nov 28, 2024

The Client Success Manager Senior CSM Enterprise role is a critical client-facing position responsible for driving adoption, increasing satisfaction, and identifying opportunities for expansion. The role involves advising clients on strategies to maximize the value of their Bazaarvoice products and solutions, delivering quarterly business reviews, and managing client lifecycle.

Sales

Company: WorkOS

Location: USA

Posted Nov 28, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is looking for a sales professional to manage and expand commercial and emerging enterprise relationships.

Director - Pharmacovigilance Operations

Company: Vera Therapeutics

Location: USA

Posted Nov 28, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. The company is seeking a Director of Pharmacovigilance Operations to provide strategic and tactical leadership for the global drug safety and pharmacovigilance function.

Senior Product Manager - Banking

Company: Qualia

Location: USA

Posted Nov 28, 2024

Qualia is seeking a Senior Product Manager to improve its Shield product, a market leading fraud prevention and payments product. The role involves analyzing the market, identifying revenue-driving product opportunities, and collaborating with Engineering and Design to implement elegant and robust web products.

Data Scientist

Company: Render

Location: USA

Posted Nov 28, 2024

Render is a cloud platform that offers a powerful and easy-to-use solution for hosting online applications. The company is looking for a Data Science team member to shape product strategy and guide investment decisions. The role requires experience in data analysis, collaboration, and communication.

Talent Acquisition Specialist

Company: NeuraFlash

Location: USA

Posted Nov 28, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is seeking a Talent Acquisition Specialist to join its team and is committed to nurturing positive working relationships and driving success collectively.

Senior Software Engineer

Company: Cobalt

Location: USA

Posted Nov 28, 2024

Cobalt is a company that offers pentesting services and is looking for a Senior Fullstack Software Engineer to join their team. The company is committed to building a diverse and inclusive workforce and offers a range of benefits, including competitive compensation, equity, and a flexible work-from-home policy.

Director of Demand Generation

Company: OfferFit

Location: USA

Posted Nov 28, 2024

OfferFit is hiring a Director of Demand Generation to lead a team focused on engaging prospects and driving pipeline growth. The role involves developing and executing strategies, optimizing marketing automation systems, and building a high-performing team.

Strategic Account Representative

Company: OpenEye

Location: USA

Posted Nov 28, 2024

OpenEye is a cloud video platform company that provides solutions for video security, business intelligence, and loss prevention. They are seeking a Strategic Account Representative to join their dynamic sales team.

Senior Solutions Engineer

Company: Webflow

Location: USA

Posted Nov 28, 2024

Webflow is looking for a Senior Solutions Engineer to inspire Corporate MidMarket customers by helping them understand the art of what's possible with the Webflow platform. The role involves guiding customers through the evaluation process, building effective stories, and influencing product direction.

Technical Risk & Payments Fraud Analyst

Company: Scribd

Location: USA

Posted Nov 28, 2024

Scribd is seeking a Technical Risk and Payments Fraud Analyst to join their Risk Operations team. The ideal candidate will have a strong background in online card-not-present payments fraud detection and SQL-based investigations and analysis.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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