Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Federal Technical Program Manager – IAM/IGA

Company: Saviynt

Location: USA

Posted Nov 28, 2024

Saviynt is a leading Identity Platform that provides cutting-edge solutions for identity and access governance. The company is looking for a Technical Program Manager to deliver projects and solutions to federal customers. The job requires experience in identity and access management, project management, and cross-functional collaboration.

Communications Lead

Company: Webflow

Location: USA

Posted Nov 28, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. They are looking for a Communications Lead to own the next phase of their strategy and growth.

Account Executive - Enterprise

Company: Emburse

Location: USA

Posted Nov 28, 2024

Emburse is a company that helps organizations manage corporate expenses and invoices, and provides a simple and amazing experience for employees. They have a strong sales team that focuses on finding and closing deals with large companies, and they offer a range of solutions for expense management.

Senior Site Reliability Engineer

Company: Rackspace

Location: USA

Posted Nov 28, 2024

The job posting is for a Senior SRE team lead position at Rackspace, requiring 8+ years of experience in information systems design, architecture, and development. The role involves designing, implementing, and supporting complex systems, as well as leading a global SRE team to provide high-level reliability to customers and platform.

Staff Analyst - Advanced Analytics

Company: Airbnb

Location: USA

Posted Nov 28, 2024

Airbnb is seeking a highly experienced Advanced Analytics professional to join the Community Blueprint team. The role involves leveraging data insights and advanced analytics techniques to define, forecast, and evaluate key metrics, and collaborating with cross-functional teams to drive strategic initiatives and improve the guest and host experience.

Senior iOS Software Engineer, Community Support Platform - Chatbot

Company: Airbnb

Location: USA

Posted Nov 28, 2024

The job posting is for a software engineer to work on Airbnb's Community Support Platform, which empowers global network of Community Support ambassadors to deliver exceptional customer service. The role involves creating innovative user experience for AI-driven customer service products, working cross-functionally with product design and other engineering counterparts, and driving lead and contributing to the full development cycle.

Senior Manager - Advanced Analytics

Company: Airbnb

Location: USA

Posted Nov 28, 2024

Airbnb is seeking a Senior Manager Advanced Analytics to drive data-driven decision making, improve the guest and host experience, and bridge team silos across product, operations, and policy. The role requires a highly experienced and skilled individual contributor with deep expertise in advanced analytics, data analysis, and communication.

Principal Consultant - Software Implementation Solutions

Company: Everstream Analytics

Location: USA

Posted Nov 28, 2024

Everstream Analytics is looking for a customer-focused Principal Consultant to join their Professional Services team. The role involves managing end-to-end implementation projects for F100-F1000 customers, advising clients on best practices, and facilitating data and system integrations.

Americas Regional Marketing Program Manager

Company: Tanium

Location: USA

Posted Nov 28, 2024

Tanium is looking for a Marketing Program Manager to assist in the strategy and management of various integrated campaign types across North America. The ideal candidate will be passionate about event marketing with strengths in strategizing and building impactful campaigns.

User Researcher

Company: Webflow

Location: USA

Posted Nov 28, 2024

Webflow is looking for a User Researcher to help build decision-making superpowers by empowering teams with insights. The role involves owning end-to-end research projects, synthesizing findings, and communicating insights to various partners. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Senior Account Executive - Large Enterprise

Company: BigCommerce

Location: USA

Posted Nov 28, 2024

BigCommerce is looking for a Senior Enterprise Account Executive to join their growing sales team. The role involves driving sales revenue by acquiring new high-value enterprise clients and showcasing the power of the BigCommerce platform.

Contracts Administrator

Company: The Wonderful Company

Location: USA

Posted Nov 28, 2024

The Wonderful Company is a privately held $6 billion company dedicated to harvesting health around the world through its iconic consumer brands. The company is looking for a Contracts Administrator to join the Corporate Legal team and is offering a unique opportunity to expand and hone skills in collaboration with a broad and supportive team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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