Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Marketing Manager

Company: Hiring at N2

Location: USA

Posted Nov 28, 2024

The N2 Company is seeking a Marketing Manager to support two of their magazine brands. The ideal candidate is a highly organized and driven marketer with a passion for omnichannel strategy. The role involves managing cross-channel campaigns, overseeing content creation, and analyzing performance metrics.

Product Director

Company: RTS

Location: USA

Posted Nov 27, 2024

The job posting is for a Product Director at Evo, a fighting game tournament and convention. The role involves leading the development and expansion of Evo's brand globally, overseeing event activations, and managing a team of endemic individuals. The job requires experience in developing conventions or festival products, team leadership, and exceptional documentation and communication skills.

Harvest Expert

Company: Harvest

Location: USA

Posted Nov 27, 2024

Harvest is a software company that helps businesses thrive by providing tools for time management and customer support. The company values its customers and employees, and offers a range of benefits and opportunities for growth.

Board Certified Behavior Analyst

Company: Crystal Care ABA

Location: USA

Posted Nov 27, 2024

CrystalCare ABA is seeking Board Certified Behavior Analysts (BCBAs) to join their team. As a BCBA, you will design and oversee personalized ABA therapy programs for individuals with autism. The company offers a supportive and collaborative work environment, flexible scheduling options, and opportunities for career growth and professional development.

Benefit Advisor - No Experience necessary!

Company: Globe life: AIL Division

Location: USA

Posted Nov 28, 2024

The job posting is for a Benefits Advisor position at Conexcom, which involves assisting union employees and new members with understanding and signing up for voluntary group benefits. The responsibilities include explaining benefits, developing plans, resolving inquiries, and expanding business reach. The qualifications include previous experience in customer service, ability to build rapport, strong negotiation skills, and excellent communication skills.

Manager - Customer Success (Enterprise)

Company: Red Canary

Location: USA

Posted Nov 28, 2024

Red Canary is a cybersecurity company that aims to create a world where every organization can make its greatest impact without fear of cyber threats. They offer a range of services and solutions to help organizations improve their security outcomes, and are committed to building strong relationships with their customers.

Solutions Engineer (Sales)

Company: Branch

Location: USA

Posted Nov 28, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They are looking for a Solutions Engineer to join their team and are offering a competitive compensation package.

Social Media & Influencer Manager

Company: Lumos

Location: USA

Posted Nov 27, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for a social media and influencer management expert to join their team and help build out their social media communications and influencer outreach functions.

Technical Product Manager - SaaS Security SME

Company: AppOmni

Location: USA

Posted Nov 27, 2024

AppOmni is a leader in SaaS Security, helping customers achieve secure productivity with their applications. The company is looking for a Technical Product Manager to work on a product that helps secure customers and their data. The role requires strong understanding of SaaS application security, experience in defining and implementing security posture policies, and excellent collaboration and communication skills.

Product Manager - Rich Content

Company: Twilio

Location: USA

Posted Nov 28, 2024

Twilio is a company that is shaping the future of communications, with a focus on remote work and a strong culture of connection and global inclusion. The company is looking for a Product Manager to lead the development of rich content for its messaging platform, and is seeking candidates with experience in product management, communication, and collaboration.

Product Manager - WhatsApp Messaging

Company: Twilio

Location: USA

Posted Nov 28, 2024

Twilio is a company that is shaping the future of communications, with a focus on innovative solutions and a strong culture of connection and global inclusion. The company is looking for a Product Manager to lead the development of WhatsApp business messaging, with a focus on delivering personalized customer experiences.

Enterprise Account Executive

Company: Octopus Deploy

Location: USA

Posted Nov 28, 2024

Octopus Deploy is a company that provides Continuous Delivery and GitOps solutions. They have a remote approach-first and a transparent compensation system. The company is looking for an Account Executive to join their team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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