Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Experience Manager

Company: Alma

Location: USA

Posted Nov 27, 2024

The job posting is for a Customer Experience Manager at Alma, a company that values equity and inclusion. The role involves leading a team to deliver high-quality experiences, partnering with leadership to identify operational bottlenecks, and creating an inclusive culture. The company offers a range of benefits, including health insurance, 401K, and flexible PTO.

Sr. GTM Enablement Program Manager - HR Tech

Company: Lattice

Location: USA

Posted Nov 27, 2024

The job posting is for a GTM Enablement team member who will partner with leadership to design and deliver sales training programs, product launch enablement, and cross-functional collaboration. The ideal candidate has 2+ years of SaaS sales enablement experience, strong organizational skills, and fluency in GTM business metrics.

Director, Product Marketing - Launch Team

Company: StackAdapt

Location: USA

Posted Nov 27, 2024

StackAdapt is a self-serve advertising platform looking for an experienced leader to join their team as Director of Product Marketing. The company is a remote-first company and encourages candidates from all backgrounds to apply.

Principal Governance Risk & Compliance Analyst

Company: Red Canary

Location: USA

Posted Nov 27, 2024

Red Canary is a cybersecurity company that protects organizations from cyber threats. They offer a range of services, including governance, risk, and compliance, and are committed to improving security outcomes for all.

Senior Account Manager - MSP

Company: 1Password

Location: USA

Posted Nov 27, 2024

1Password is seeking an experienced MSP Account Manager to guide Managed Service Providers through implementation and ongoing success, ensuring effective deployment and driving growth and retention. The role involves overseeing a diverse portfolio of MSP accounts, identifying growth opportunities, and conducting regular business reviews with clients.

Sales Operations Analyst

Company: Gusto, Inc.

Location: USA

Posted Nov 27, 2024

Gusto is looking for a Sales Operations professional to partner with sales leaders and support the development of the sales team. The role involves providing day-to-day support, process design and improvement, sales productivity and enablement, and revenue analytics. The ideal candidate has 35+ years of strategy ops or analytical experience, strong business partner experience, and experience with sales stack technologies.

Staff iOS Engineer - Pricing & Booking Settings

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for a Staff iOS engineer to help craft the next generation of tools for hosts. The team empowers hosts to run their business by providing tools and education. As a Staff Engineer, you will help drive technology and implementation strategy to directly help hosts.

Sales Development Representative

Company: Emburse

Location: USA

Posted Nov 27, 2024

Emburse aims to help users and businesses by automating tasks, saving time, and providing a simple experience. The company has a diverse customer base and offers a competitive compensation package.

Staff Android Engineer - Pricing & Booking Settings

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for a Staff Android Engineer to help craft the next generation of tools for hosts. The team empowers hosts to run their business by providing tools and education. As a Staff Android Engineer, you will help drive technology and implementation strategy to help hosts run their business daily.

Staff Fullstack Engineer - Community Support Platform - Chatbot

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The text describes a job opening at Airbnb for a Staff Engineer to work on a chatbot product team. The role involves creating innovative user experiences, driving technical vision, and delivering scalable solutions. The company is committed to inclusion and diversity.

Sales Enablement Manager

Company: Level AI

Location: USA

Posted Nov 27, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company is looking for a Sales Enablement Manager to spearhead efforts to improve the performance of their Sales teams.

Manager- Process Excellence

Company: Sedgwick

Location: USA

Posted Nov 27, 2024

The job description highlights the company's culture of caring, flexibility, and opportunities for growth and development. It emphasizes the importance of making a positive impact and working in an inclusive environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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