Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Strategic Account Executive - Enterprise

Company: Olo

Location: USA

Posted Nov 27, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a motivated Strategic Account Executive to help build relationships with the largest global multiunit restaurant and foodservice brands.

Senior Director of User Experience - Growth

Company: HubSpot

Location: USA

Posted Nov 27, 2024

HubSpot is looking for a results-driven design leader to join their UX team to help shape the future of their Growth product line. The role involves leading and developing a team of product designers and UX researchers, partnering with product management and engineering, and driving the vision for helping small and medium-sized businesses sign up, onboard, set up, upgrade, and scale with HubSpot.

HR Operations Coordinator

Company: Olo

Location: USA

Posted Nov 27, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are seeking a motivated HR Operations Coordinator to join their growing team. The role involves overseeing HR administration tasks, implementing process improvements, and handling sensitive information.

Senior Customer Success Manager (CSM)

Company: UpGuard

Location: USA

Posted Nov 27, 2024

UpGuard is a rapidly growing company that provides cybersecurity solutions to large and innovative companies. They are looking for an Enterprise Customer Success Manager to join their team, who will be responsible for driving continuous value for a portfolio of enterprise accounts.

Senior Staff Software Engineer - Cloud Infrastructure

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The job posting is for a Senior Staff Engineer position on the Cloud Infrastructure Compute team at Airbnb. The team is responsible for delivering and operating the foundational platforms and cloud environment that power Airbnb. The role requires technical leadership, influencing and coaching a distributed team, and designing and developing the Airbnb compute platform.

Senior Developer (Backend)

Company: 1Password

Location: USA

Posted Nov 27, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a software developer with experience in Go, strong expertise in software development best practices, and a passion for solving complex problems. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Compliance Officer

Company: Vonage

Location: USA

Posted Nov 27, 2024

Vonage is hiring a Compliance Counsel to handle compliance in a fast-moving dynamic environment. The role will implement a compliance program, identify risks, and ensure compliance with laws and a code of conduct.

Senior Product Security Engineer

Company: Red Canary

Location: USA

Posted Nov 27, 2024

Red Canary is a cybersecurity company that aims to create a world where organizations can make their greatest impact without fear of cyber threats. They offer a range of services and products to help organizations protect themselves from cyber threats and provide a secure environment for their customers.

Co-Sell Partner Program Manager

Company: Twilio

Location: USA

Posted Nov 27, 2024

Twilio is seeking a Partner Program Manager to lead and scale critical aspects of their partner program. The ideal candidate will have experience in partner management, program development, and operational execution.

Field Operations - Aviation

Company: KoBold Metals

Location: USA

Posted Nov 27, 2024

KoBold Metals is a company that uses AI models for mineral exploration and deploys them alongside novel sensors to guide decisions. They have made a significant discovery with less capital than the industry average and have a portfolio of over 60 projects. The company is looking for an Aviation Operations Lead to manage their flight-based field operations.

Data Engineering Manager - Trust Data Foundations

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for an Engineering Manager to lead their Trust Data Foundations team. The team is responsible for defining the vision to scale data-driven decisions to support detection and mitigation across all fraud verticals across their product. The ideal candidate will have 5+ years of engineering management experience and strong technical leadership expertise in full-stack development.

Software Engineering Internship Program (2025)

Company: Wikimedia Foundation

Location: USA

Posted Nov 27, 2024

The Wikimedia Foundation is seeking software engineering interns to work on various projects, including site reliability engineering, web development, and mobile apps. The internship is 4 months long, remote, and offers paid experience. The foundation values diversity and inclusivity, and encourages applicants from underrepresented groups to apply.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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