Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

HR Business Partner

Company: ScienceLogic

Location: USA

Posted Nov 26, 2024

ScienceLogic is seeking an experienced HR Business Partner to join their dynamic HR team. The role will partner closely with the Chief Product Officer and the CPO's leadership team to identify, develop, and execute talent solutions that align to business objectives and promote a culture of high performance, strong engagement, and consistent growth.

Senior Data Engineer

Company: Going

Location: USA

Posted Nov 26, 2024

The job description is for a Senior Data Engineer to lead the design, building, and scaling of a robust data infrastructure. The role requires technical expertise and strategic leadership to support high-impact decision-making.

Claim Advisor - Professional Liability (Cyber)

Company: Sedgwick

Location: USA

Posted Nov 26, 2024

The job description highlights the company's culture of caring, flexibility, and opportunities for growth and development. It emphasizes the importance of making a positive impact and working in an inclusive environment.

Contract Manager

Company: Uptempo

Location: USA

Posted Nov 26, 2024

Uptempo is seeking a Contract Manager to join their legal team. The role involves managing contract lifecycle processes, drafting and reviewing contracts, and collaborating with internal teams. The ideal candidate has a degree in business or legal studies, 4+ years of office administration experience, and 2+ years of contract management experience.

Director, Partner Management - AWS

Company: TTEC Digital

Location: USA

Posted Nov 26, 2024

TTEC Digital is a leading global provider of technology-enabled customer experience services, seeking a Director of Partner Management AWS to join their global sales team. The role involves partner program management, sales enablement, and field collaboration to drive pipeline generation and sales enablement.

Implementation Consultant, Email

Company: Attentive

Location: USA

Posted Nov 26, 2024

Attentive is a company that is revolutionizing the way businesses connect with their customers through its AI-driven marketing platform. The company is looking for a driven candidate to join its Customer Success organization as an Implementation Consultant on its Email team.

Senior Software Engineer - Search

Company: Airbnb

Location: USA

Posted Nov 26, 2024

The Location team at Airbnb is responsible for building a world-class search experience for guests. The team works on the map search experience and aims to provide guests with necessary location context to easily find listings to book.

Senior Sales Engineer

Company: Red Canary

Location: USA

Posted Nov 26, 2024

Red Canary is a cybersecurity company that aims to help organizations make better security decisions and protect themselves from cyber threats. They are looking for a sales engineer to join their team, who will work closely with customers to understand their security needs and provide solutions.

Sales Enablement Representative

Company: Secure Code Warrior

Location: USA

Posted Nov 26, 2024

The job posting is for a Sales Enablement Contractor to join Secure Code Warrior's team. The role involves developing and implementing sales enablement strategies, creating content, training, and tools to support the sales team. The company is seeking a candidate with experience in sales enablement, corporate training, and instructional design.

Senior Manager, Customer Insights

Company: Ollie Pets

Location: USA

Posted Nov 26, 2024

Ollie is a company that aims to improve the lives of pets and pet parents. They are looking for a Senior Manager Customer Insights to shape and execute research that will help steer their business in its next phase of growth. The company values diversity, inclusivity, and kindness, and offers a competitive salary, benefits, and a stake in the company.

Corporate Counsel

Company: Cision

Location: USA

Posted Nov 26, 2024

Cision is seeking a full-time attorney to join its Legal Department. The attorney will work closely with sales staff, marketing teams, and other business groups to draft and negotiate commercial contracts, provide legal support, and advise on various commercial initiatives.

Visual Designer

Company: Coder

Location: USA

Posted Nov 26, 2024

Coder is looking for a passionate Designer to join their team to help shape the visual identity of a product used by thousands of developers worldwide. The role involves designing visually appealing user-centric web pages, creating digital design assets, and supporting the product team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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