Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Enterprise Account Executive

Company: Clari

Location: USA

Posted Nov 26, 2024

Claris Revenue platform helps companies achieve remarkable revenue performance by providing forecasting accuracy and visibility. The company is seeking a highly motivated Enterprise Account Executive to join their growing team.

SEO Copywriter

Company: Outliant

Location: USA

Posted Nov 26, 2024

Outliant is a fully remote digital product development and startup consulting company that values individual growth, creativity, and thinking outside the box. They are looking for an SEO Copywriter to support multilocation SEO strategies for enterprise clients.

Lead UX Designer - Product Management

Company: Saviynt

Location: USA

Posted Nov 26, 2024

The job posting is for a Lead UX Designer at Saviynt, a high-growth Platform as a Service company focused on Identity Authority. The role involves designing user-centric experiences, managing design quality, and collaborating with cross-functional teams. The company offers a competitive total rewards package, learning opportunities, and a positive work environment.

Senior Product Manager - Personal Banking

Company: Mercury

Location: USA

Posted Nov 26, 2024

Mercury is looking for a Senior Product Manager to join their Personal Banking team and shape the future of consumer banking and investment offering. The role demands a mix of vision, empathy, and technical skills to build innovative products and solutions.

Commercial Account Manager

Company: Procore Technologies

Location: USA

Posted Nov 26, 2024

Procore is looking for a Commercial Account Manager to join their sales team. The role involves serving as the main point of contact for existing strategic midsize accounts, leveraging Procore's products and processes to maximize renewals and expansion, and collaborating with other teams to maintain and expand customer revenue base.

HR Business Partner - ProdEng

Company: ScienceLogic

Location: USA

Posted Nov 26, 2024

ScienceLogic is seeking an experienced HR Business Partner to join their dynamic HR team. The role will partner closely with the Chief Product Officer and the CPO's leadership team to identify, develop, and execute talent solutions that align to business objectives and promote a culture of high performance, strong engagement, and consistent growth.

Senior Product Manager, New AI Product

Company: Vsco39

Location: USA

Posted Nov 26, 2024

VSCO is a platform that empowers photographers with creative tools, community, and exposure. They are looking for a Senior Product Manager to define and scale a new AI-powered product experience. The role requires a curious and visionary leader who can drive clarity around the needs and aspirations of photographers and develop creative solutions to address them.

Senior Data Analyst - Experimentation & Growth

Company: Ollie Pets

Location: USA

Posted Nov 26, 2024

Ollie is a company that makes human-grade pet food tailored to each dog's nutritional needs. They are looking for a Sr Data Analyst to join their team to help with new customer growth through continuous experimentation. The company values diversity, equal opportunity, and building a team that represents a variety of backgrounds and perspectives.

Senior Project Manager

Company: Gradient AI

Location: USA

Posted Nov 26, 2024

Gradient AI is a fast-growing startup that provides AI and ML solutions to the insurance industry. They are looking for a Senior Project Manager to join their product team, with responsibilities including creating standardization and process for large projects, managing project schedules, and working with clients.

Manager - Quality Engineering

Company: Nextech

Location: USA

Posted Nov 26, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Manager Quality Engineering to guide test engineering and quality engineering teams. The role requires technical strength, leadership, and ability to work with cross-functional teams.

Agency Account Executive

Company: Teikametrics

Location: USA

Posted Nov 26, 2024

The job description is for an Agency Account Executive at Teikametrics, a fast-growing AI-driven eCommerce software company. The role involves driving revenue growth by helping full-service eCommerce agencies and their clients maximize success across Amazon, Walmart, and other leading marketplaces.

Enterprise Account Manager

Company: OpenTable

Location: USA

Posted Nov 26, 2024

OpenTable is a leading company in the hospitality industry, providing software and services to restaurants and bars. The company is seeking an Enterprise Account Manager to manage a premium portfolio of restaurant groups and strategic accounts, building strong relationships and driving revenue growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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