Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Work From Home Social Media Manager Located in USA

Company: Junk Car Boys

Location: USA

Posted Nov 26, 2024

The job posting is for a WorkfromHome Social Media Profile Manager. The job involves curating engaging content, monitoring comments, and collaborating with clients. The company offers flexibility, support, and comprehensive training. The job is part-time and ideal for those seeking a side income.

Sr. DevOps Engineer

Company: Reveleer

Location: USA

Posted Nov 25, 2024

Reveleer is looking for a Senior DevOps Engineer to join their technology organization. The ideal candidate will have experience in DevOps or SRE fields, with expertise in cloud architectures, Kubernetes, and observability tooling.

Business Development Manager

Company: Real

Location: USA

Posted Nov 26, 2024

One Real is a fast-growing national real estate brokerage that is revolutionizing the homebuying and selling process. They are seeking a Business Development Manager to create and grow relationships with clients, ensuring customer satisfaction and driving collaborative efforts to achieve mutual success.

Senior Manager, FP&A

Company: InvoiceCloud, Inc.

Location: USA

Posted Nov 25, 2024

InvoiceCloud is a leading provider of online bill payment services, seeking a Sr Manager of FPampA to lead the Corporate FPampA function. The role involves financial planning, analysis, and reporting, with a focus on improving customer experience and reducing churn.

Lead Platform Enterprise Architect

Company: Rackspace

Location: USA

Posted Nov 26, 2024

The job posting is seeking an experienced Enterprise Solution Architect with a strong background in Infrastructure and a proven ability to navigate and execute complex multicloud strategies for enterprise customers. The role requires a blend of technical expertise, strategic thinking, and hands-on experience leading large-scale transformations in high-impact industries.

Senior Manager, Tax and Treasury

Company: iRhythm

Location: USA

Posted Nov 26, 2024

The job posting is for a Senior Manager Tax and Treasury role at iRhythm Technologies, a digital healthcare company. The role involves managing tax compliance, strategy, and planning, as well as overseeing treasury functions. The company offers a competitive compensation package, excellent benefits, and a diverse and inclusive work environment.

Represent Our Brand in Your Area

Company: Junk Car Boys - Cash For Cars

Location: USA

Posted Nov 26, 2024

The company is looking for motivated individuals to partner with them in building a local presence. The opportunity is flexible and can be done remotely, with an average income of $500-$1000 per month.

Senior Compensation Analyst

Company: Doordashusa

Location: USA

Posted Nov 25, 2024

DoorDash is hiring a Compensation Consultant to manage the development and implementation of their compensation strategy. The role involves partnering with senior leadership, creating process improvements, and conducting market studies. The company offers a comprehensive benefits package and is committed to diversity and inclusion.

Senior Software Engineer - Campaigns and Attribution

Company: Invoca

Location: USA

Posted Nov 26, 2024

Invoca is a company that is growing and innovating in the field of AI and machine learning. They are looking for a software engineer to join their team, which is passionate about continuous improvement and working at a sustainable pace. The company offers a range of benefits, including paid time off, healthcare, and stock options.

Lead Enterprise Engagement Manager

Company: Rackspace

Location: USA

Posted Nov 26, 2024

The job description is for a Lead Enterprise Engagement Manager who will manage projects, develop project plans, and provide guidance to customers. The role requires a bachelor's degree, 2 years of experience, and certifications such as Project Management Professional and Certified Scrum Master.

Senior Healthcare Analytics Analyst

Company: Cohere Health

Location: USA

Posted Nov 26, 2024

Cohere Health is a fast-growing clinical intelligence company that improves lives at scale by promoting patient-specific care options using AI and deep clinical expertise. They are looking for a Senior Healthcare Analytics Analyst to play a key role in conducting analyses that drive strategy and provide insights critical to the development of new clinical intervention strategies and product enhancements.

Customer Support Technical Representative - Core

Company: 1Password

Location: USA

Posted Nov 26, 2024

The job posting is for a Technical Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves troubleshooting Tier 2 issues, working with customers, and contributing to the company's culture of innovation and collaboration.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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