Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Lead AppDev Enterprise Architect

Company: Rackspace

Location: USA

Posted Nov 25, 2024

Rackspace Technology is seeking an experienced Enterprise Solution Architect to lead customer relationships, design and implement innovative solutions, and provide thought leadership in designing cloud-first solutions.

Principal Product Manager, AI Manufacturing

Company: Xometry

Location: USA

Posted Nov 25, 2024

Xometry is a rapidly growing company that is revolutionizing the manufacturing industry with cutting-edge technology. The company is looking for a Principal Product Manager for Manufacturability Intelligence to spearhead the development of its AI-powered manufacturability analysis capabilities.

Senior Product Operations Manager

Company: Webflow

Location: USA

Posted Nov 25, 2024

Webflow is looking for a Senior Product Operations Manager to build the connective tissue between their Engineering, Product Design, and customer-facing teams. The role involves optimizing operational workflows, collaborating with teams, and driving tool and resource optimization. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Sr. Director, Creative Strategy, Growth Marketing

Company: Himshers

Location: USA

Posted Nov 25, 2024

Hims amp Hers is a health and wellness platform that offers nonprescription products and personalized prescription solutions for various conditions. They are looking for a creative strategist to oversee their creative strategy across performance campaigns.

Payroll Specialist

Company: Upwork

Location: USA

Posted Nov 25, 2024

Upwork is seeking a detail-oriented and experienced Payroll Specialist with 25 years of handson Workday payroll processing experience. The ideal candidate will have comprehensive end-to-end payroll process knowledge, proficiency in payroll audits, and a deep understanding of payroll taxes and other complex tax situations.

Director of Product Marketing

Company: Cyberhaven

Location: USA

Posted Nov 25, 2024

Cyberhaven is a company that is revolutionizing data protection through AI technology. They are looking for a product marketing team member to craft compelling content and develop a PR strategy to elevate their market visibility.

Investor Research Analyst

Company: Yipitdatajobs

Location: USA

Posted Nov 25, 2024

YipitData is a leading market research and analytics firm that provides accurate insights on various industries. They are expanding their research team and hiring an Investor Research Analyst to drive the development of fundamental research for their high-demand subscription-based data products.

Finance Systems Analyst

Company: ActiveCampaign

Location: USA

Posted Nov 25, 2024

ActiveCampaign is seeking a Finance Systems Analyst to manage their finance ERP Workday Adaptive Planning. The role involves optimizing financial systems, enhancing forecasting techniques, and educating finance team members. The company offers a range of benefits, including comprehensive health and wellness benefits, open paid time off, and a generous 401k matching program.

Enterprise Growth Account Executive

Company: Octopus Deploy

Location: USA

Posted Nov 25, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a remote-first approach and a transparent compensation system. The company is looking for an Account Executive to join their team and help identify potential client opportunities and generate new business.

Marketing Operations Manager

Company: SQUIRE

Location: USA

Posted Nov 25, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them attract and retain customers, manage shop operations, and increase revenue. The company is looking for a Marketing Operations Manager to join their growing team.

VP of Banking

Company: Prove

Location: USA

Posted Nov 25, 2024

Prove is a company that provides phonecentric identity tokenization and passive cryptographic authentication solutions to businesses. They are looking for a VP of Banking to lead their banking business and drive revenue growth. The company has a strong culture of humility, passion, inclusion, and leadership, and offers competitive salaries, benefits, and perks.

Director Customer Success

Company: LivePerson

Location: USA

Posted Nov 25, 2024

LivePerson is a company that provides a conversational cloud platform for customer interactions. They are looking for a Director of Customer Success to lead their customer success team in North America. The role involves ensuring maximum net revenue retention, driving customer outcomes, and reducing churn.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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