Customer Service Jobs in USA

485,739 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. DevOps Engineer

Company: Bloomerang

Location: USA

Posted Nov 24, 2024

Bloomerang is a company that provides a world-class experience for nonprofits, with a mission-driven culture and a focus on empowering employees. They are seeking a Senior DevOps Engineer to lead their team in building and deploying infrastructure and applications.

Senior Software Engineer - Identity and Access

Company: Grafana Labs

Location: USA

Posted Nov 24, 2024

Grafana is looking for a Senior Software Engineer to join their Identity and Access team. The team is responsible for authorization and authentication in Grafana and is currently working on standardizing authorization. The role requires experience with authentication and authorization systems at scale, and the ability to work with open source and proprietary software.

Salesforce Solution Architect

Company: NeuraFlash

Location: USA

Posted Nov 24, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is looking for a talented Solution Architect to join its growing Service Cloud Voice practice.

Senior Product Manager - Security Products

Company: Coalition, Inc.

Location: USA

Posted Nov 24, 2024

The job posting is for a leadership role in the security and compliance space, requiring a strong background in computer science, data science, or related fields. The ideal candidate will have experience building B2B SaaS products, attention to detail, and excellent analytical and communication skills.

Content Creator, Math

Company: Khan Academy

Location: USA

Posted Nov 24, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a talented and experienced assessment content creator to join their team, with a focus on creating innovative K-12 assessments. The company values diversity, equity, and inclusion, and is committed to fair and equitable compensation practices.

Compensation Manager

Company: Marqeta

Location: USA

Posted Nov 24, 2024

Marqeta is a company that offers a flexible work environment, competitive compensation, and a range of benefits. The company is looking for a Compensation Manager to join their team, who will be responsible for designing and implementing compensation programs, policies, and processes. The role requires significant experience in global compensation, a flexible growth mindset, and excellent communication skills.

Tax Accountant

Company: Bookkeeper360

Location: USA

Posted Nov 24, 2024

Bookkeeper360 is a fintech accounting solution for small businesses, offering proprietary software, business intelligence tools, and accounting advisory services. The company has been recognized for its growth and has a team of CPAs and accounting experts. They are hiring a Tax Accountant to work with their Tax and Business Services department.

Technical Project Manager - Site Reliability

Company: ScienceLogic

Location: USA

Posted Nov 24, 2024

ScienceLogic is looking for a Project Manager to join their Site Reliability team. The company is passionate about automation and solving complex business and technology challenges. They empower organizations to deliver superior customer experiences and drive revenue growth.

Sales Engineer (Solutions Architect)

Company: Synack

Location: USA

Posted Nov 24, 2024

The job posting is for a Solutions Architect responsible for Public Sector presales support and industry thought leadership. The ideal candidate is innovative, energetic, and creative, with a strong background in security testing and a passion for distilling research for executives, sales teams, technologists, and marketers.

Technical Project Manager, Site Reliability

Company: ScienceLogic

Location: USA

Posted Nov 24, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. They are looking for a Project Manager to join their Site Reliability team, responsible for coordinating cross-functional teams to deliver customer platforms and related activities.

Senior Payroll Product Manager

Company: Patriot Software

Location: USA

Posted Nov 24, 2024

Patriot Software is a fully remote company looking for a Senior Payroll Product Manager to elevate their payroll product. The ideal candidate is a great listener and communicator with a knack for quick problem-solving. The company values connection, culture, encouragement, growth opportunities, challenges, and communication to create an environment where people and ideas flourish.

Director of Client Relations

Company: Mitratech

Location: USA

Posted Nov 24, 2024

Mitratech is a company that values diversity and inclusivity, and is looking for a Director of Client Relations to join their team. The role involves managing relationships with clients, advising on outside counsel strategies, and expanding relationships with existing clients. The company offers a range of benefits and perks, including remote work, career advancement opportunities, and employee recognition.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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