Customer Service Jobs in USA

485,739 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Success Manager

Company: Apixio

Location: USA

Posted Nov 23, 2024

Apixio is a company that creates a Connected Care platform to minimize reimbursement inaccuracies and high-quality patient care. The company aims to accelerate the shift toward alternative payment models while enhancing efficiency and supporting better patient outcomes. The Customer Success Manager is responsible for successful completion of all customer projects, and the company offers competitive compensation, exceptional benefits, and meaningful work to advance healthcare.

Customer Experience Optimization Specialist

Company: Super.com

Location: USA

Posted Nov 23, 2024

Supercom is a company that values its employees and customers, offering a unique opportunity to blend communication skills with data analysis to make a meaningful impact on the customer experience. The company is remote-first, offering flexibility and a range of benefits.

Content & Social Media Manager

Company: GROUNDFLOOR

Location: USA

Posted Nov 23, 2024

GROUNDFLOOR is a fast-growing wealthtech company looking for a Content amp Social Media Manager to develop and execute content strategies that educate retail investors about alternative assets and drive user acquisition and engagement.

CRO Strategist

Company: Directive

Location: USA

Posted Nov 23, 2024

The job posting is for a Conversion Rate Optimization (CRO) specialist at Directive Consulting, a performance marketing agency. The role involves developing and executing high-impact CRO strategies to enhance advertising, landing page, and website conversion rates for enterprise SaaS clients.

Senior Accountant, Consolidations & Reporting

Company: Instacart

Location: USA

Posted Nov 24, 2024

Instacart is a company that is transforming the grocery industry by providing a service that allows customers to have access to the food they love and more time to enjoy it together. The company is looking for a Senior Accountant of Consolidations and Reporting to join their team.

Staff LLM Data Scientist

Company: Tifin

Location: USA

Posted Nov 23, 2024

TIFIN is a fintech platform that uses AI and investment intelligence to create personalized wealth experiences. They are looking for a Staff LLM Data Scientist to work on generative AI products and are offering a competitive benefits package.

Webflow Developer

Company: Eppo

Location: USA

Posted Nov 23, 2024

Eppo is building a future of experimentation, allowing companies to have an entrepreneurial customer-oriented culture. They are seeking a Webflow developer to own their website, with benefits such as competitive salary, equity, and unlimited PTO.

Sales Development Representative

Company: Nava

Location: USA

Posted Nov 24, 2024

Nava Benefits is a fast-growing benefits brokerage that aims to fix healthcare in America. They are seeking a driven Sales Development Representative to drive growth and develop foundational sales skills.

Senior Product Manager II, Data & Insights

Company: ActBlue

Location: USA

Posted Nov 23, 2024

ActBlue is a nonprofit organization that builds technology and infrastructure for Democratic campaigns and progressive causes. They are looking for a Senior Product Manager to shape and execute the product strategy for one of their product lines.

Customer Success Manager

Company: CertifID

Location: USA

Posted Nov 23, 2024

CertifID is a company that provides a secure platform for verifying identities and detecting fraud. They are seeking a Customer Success Manager to manage a portfolio of customers and ensure their success with the platform.

SRE Engineer

Company: Pango

Location: USA

Posted Nov 23, 2024

Pango Group is a cybersecurity company that helps customers monitor, manage, and protect their identities and personal information. They are seeking a Site Reliability Engineer to join their dynamic engineering team.

Senior Business Analyst, AWS

Company: Bounteous

Location: USA

Posted Nov 23, 2024

Bounteous x Accolite is seeking a Contract Senior Business Analyst with AWS experience to join their growing team. The role involves developing data-driven insights and solutions for multiple business groups, and requires previous experience as a Business Analyst with AWS expertise.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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