Customer Service Jobs in USA

485,739 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Executive - Payers

Company: Curai

Location: USA

Posted Nov 23, 2024

Curai Health is a startup that offers virtual urgent and primary care services powered by a world-class care team and cutting-edge AI. They are looking for a Sales Executive to join their Growth team and drive growth in the payer market.

Senior Billing Accountant

Company: Olo

Location: USA

Posted Nov 23, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Billing Accountant to join their team, with responsibilities including billing operations, process improvement, and compliance. The company offers a range of benefits and is remote-friendly.

Senior Manager - Software Engineering (Scribd Core Team, Full-stack)

Company: Scribd

Location: USA

Posted Nov 23, 2024

Scribd is a technology company focused on written and spoken word, aiming to democratize the exchange of ideas and information. The company is looking for a Senior Engineering Manager to lead a team of engineers and develop high-quality user-centered features.

Senior Sales Operations Specialist

Company: Oyster

Location: USA

Posted Nov 23, 2024

The job posting is seeking a Senior Sales Operations Specialist to join the Sales Operations team. The role requires experience in process improvements, sales analytics, and CRM optimization. The team is expanding and is looking for a strategic and process-driven individual to optimize sales and post-sales processes.

Customer Support Team Lead

Company: Clipboard Health

Location: USA

Posted Nov 23, 2024

The role of a Customer Support Team Leader involves coaching and training team members, maintaining high standards, and ensuring customer satisfaction. The job requires strong communication skills, problem-solving, and the ability to manage under pressure.

Director of Implementation

Company: Cloudbeds

Location: USA

Posted Nov 23, 2024

The job posting is seeking an operational force of nature to lead the onboarding process, develop strategic programs, and ensure seamless implementations and ecstatic customers. The ideal candidate should have experience in onboarding, SAAS, and team management, with excellent communication and analytical skills.

Presales Engineer

Company: Abbyy

Location: USA

Posted Nov 23, 2024

ABBYY is a company that values diversity, flexibility, and innovation. They offer a range of benefits, including remote work options, flexible hours, and a culture of giving. The company is committed to respect, transparency, and simplicity, and has a strong focus on customer satisfaction.

Manager - Software Engineering (SlideShare Core Team, Full-stack)

Company: Scribd

Location: USA

Posted Nov 23, 2024

Scribd is a technology company focused on the written and spoken word, with a mission to spark human curiosity. The company is looking for an Engineering Manager to lead a talented team and help shape the technical strategy of SlideShare.

Event Marketing Contractor

Company: Quantum Metric

Location: USA

Posted Nov 23, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including coaching and training programs, and prioritize building strong relationships with their customers.

BizOps & Strategy

Company: Vercel

Location: USA

Posted Nov 23, 2024

Vercel is looking for a new member to join their BizOps and Strategy team. The team drives critical initiatives and supports the company's goal of building a culture of excellence. The role involves developing performance metrics, driving strategic decisions, and leading complex projects.

Product Manager

Company: ENS Labs

Location: USA

Posted Nov 23, 2024

Ethereum Name Service (ENS) is a decentralized naming system built on the Ethereum blockchain. It enables human-readable names to be linked to standard Ethereum addresses and other distributed systems. ENS Labs is driving the core development of the ENS protocol and is looking for a Product Manager to help drive the next phase of development.

Account Manager, Emerging Business - Technology

Company: Woodruff Sawyer

Location: USA

Posted Nov 23, 2024

Woodruff Sawyer is an industry leader in insurance brokerage, offering a hybrid workplace and competitive benefits. The company seeks a collaborative Account Manager to handle placement, renewal, and service of new and existing business.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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