Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Account Development Representative

Company: Workiva

Location: USA

Posted Nov 20, 2024

The Account Development Representative is a strategic salesperson who navigates Fortune 1000 accounts, engages with prospects, and drives pipeline for existing customers and net new logos. They utilize various strategies, including social selling, referral mining, and people mapping, to create a superior prospect-customer experience.

Procurement Transformation Lead

Company: Dropbox

Location: USA

Posted Nov 20, 2024

Dropbox is seeking a Procurement Transformation Lead to drive the evolution of their technology stack, leveraging emerging capabilities and setting new standards in purchasing automation. The role will focus on crafting and implementing a strategic vision that boosts efficiency, resilience, and competitive advantage through advanced systems and processes.

Backend Developer

Company: Dynamo Technologies

Location: USA

Posted Nov 20, 2024

The US Forest Service is seeking a Backend Developer to work on an Enterprise Land Management System. The job requires experience in building web services, Nodejs, and SQL Server, as well as Agile development and Git. The salary range is $120k-$130k.

Account Executive - SaaS Sales

Company: Bluesight

Location: USA

Posted Nov 20, 2024

Bluesight is a high-growth healthcare information technology company seeking a motivated Account Executive to drive revenue growth in the hospital pharmacy market. The role requires a sales hunter with experience selling B2B SaaS products and strong meeting presence and presentation skills.

Data Support Specialist

Company: Finalsite

Location: USA

Posted Nov 20, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of people who work remotely in the US, Europe, South America, and Asia. The company is headquartered in Glastonbury, CT, USA. The Data Support Specialist role is responsible for meeting the data integration needs of clients through an email ticketing system.

Practice Head - Cloud Application Services

Company: Rackspace

Location: USA

Posted Nov 20, 2024

The job posting is for a leadership role in Rackspace Technology, responsible for building and managing the Application Services business globally. The role requires a seasoned leader with strong experience in building Application Services business on Cloud for AWS, Microsoft, or leading Consulting/SI organizations of $50M+. The job posting highlights the company's commitment to diversity and inclusion, and the role is open to candidates from diverse backgrounds.

Senior Software Engineer II - PaaS Edge

Company: HubSpot

Location: USA

Posted Nov 20, 2024

The HubSpot Product team is passionate about building tools to help small and medium-sized businesses market, sell, and serve their customers. The team is responsible for managing the load balancing layer and operating their own open-source load balancer orchestration system.

Staff Product Manager - Security

Company: Webflow

Location: USA

Posted Nov 20, 2024

Webflow is seeking an experienced Staff Product Manager with a deep focus on Security to join their team. The role involves developing a Security Feature Roadmap, collaborating with the Security Team, and ensuring compliance with relevant regulations and privacy standards.

Sr. Product Manager

Company: MyFitnessPal

Location: USA

Posted Nov 20, 2024

The job posting is for a Sr Product Manager at MyFitnessPal, responsible for creating engaging experiences to help customers reach their health and wellness goals. The role requires 6+ years of experience in product management, leading high-velocity squads, and making data-driven decisions. The company offers a competitive salary range of $135,000 to $170,000 and a range of comprehensive benefits.

Senior Tax Analyst - Global Compliance and Operations

Company: HubSpot

Location: USA

Posted Nov 20, 2024

HubSpot is looking to fill a Senior Tax Analyst Global Compliance and Operations role, requiring a strong tax technical base, experience in public accounting, and proficiency in ONESOURCE. The role will involve ensuring compliance across multiple jurisdictions, managing local tax provision computations, and supporting international tax compliance operations.

Sales Compensation Manager

Company: Twilio

Location: USA

Posted Nov 20, 2024

Twilio is looking for a Manager of Sales Compensation to join their Sales Compensation team. The role involves designing sales compensation plans, developing relationships with business partners, and analyzing sales performance results. The company values diverse experiences and encourages applicants from various industries to apply.

Senior Software Engineer - Billing & Expansion Team

Company: Weights & Biases

Location: USA

Posted Nov 20, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Software Engineer to lead initiatives in pricing, licensing, and billing infrastructure. The company offers competitive salary, equity, and benefits packages.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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