Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Marketing Manager - Design

Company: Figma

Location: USA

Posted Nov 20, 2024

Figma is looking for a fullstack Product Marketing Manager to support its core design products. The role involves leading creative product launches, developing product messaging, and managing beta programs. The company values growth and encourages applicants with diverse backgrounds to apply.

Sales Manager - Government

Company: brightwheel

Location: USA

Posted Nov 20, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. The company is committed to diversity, equity, and inclusion, and offers a competitive compensation package.

Director - Trust & Safety and Privacy Program Management

Company: Mozilla

Location: USA

Posted Nov 20, 2024

Mozilla Corporation is a nonprofit technology company that aims to make the internet better for people. They are seeking a Director to lead their Trust and Safety efforts and oversee a cross-functional team. The role requires a unique blend of technical expertise, strategic leadership, and a deep understanding of Trust and Safety and privacy challenges.

Solutions Engineer

Company: Cytora

Location: USA

Posted Nov 20, 2024

The job posting is for a Solutions Engineer at an InsurTech company. The role involves supporting the Sales team through demo preparation, conducting POCs, and providing technical expertise. The company offers competitive salary, flexible working arrangements, and professional development opportunities.

Senior Automotive Systems Firmware Engineer

Company: Samsara

Location: USA

Posted Nov 20, 2024

Samsara is a company that helps improve the safety, efficiency, and sustainability of physical operations. They are seeking candidates for a HW Solutions FW team to work on prototyping new products and technologies that integrate with modern vehicles. The role requires experience in vehicle diagnostics, OBDII, CAN bus systems, and ECUs, as well as strong communication skills and ability to work cross-functionally.

Sr. Director - Creative Strategy, Growth Marketing

Company: hims & hers

Location: USA

Posted Nov 20, 2024

The company is looking for an experienced creative strategist to oversee and evolve their creative strategy across performance campaigns. The role involves developing best-in-class ads, managing evergreen experimentation, and driving stronger results for the business.

Contributing Faculty - Doctor of Healthcare Administration

Company: Adtalem Global Education

Location: USA

Posted Nov 20, 2024

Walden University is a pioneer in student-centered distance education, dedicated to high academic standards and helping students make a difference in their professions and communities. The university offers over 100 online degree and certificate programs and has graduated over 174,000 students.

Mid-Market, Enterprise Account Executive

Company: Ooma, INC

Location: USA

Posted Nov 20, 2024

Ooma is seeking a confident and self-motivated Account Executive to deliver communications solutions to small and medium-sized businesses. The role requires 25 years of technology solution-based selling experience, strong understanding of Unified Communications, and ability to consistently meet and exceed quota.

Marketing Operations Manager

Company: Yubico

Location: USA

Posted Nov 20, 2024

Yubico is a company that specializes in security keys and has a mission to make the internet more secure for everyone. They offer a range of products and services, including the YubiKey, which is a hardware-based authentication token. The company has a strong company culture and values diversity and inclusion. They also offer a range of benefits to their employees, including health coverage, retirement plan, wellness reimbursement, learning and development opportunities, and time off.

Software Engineer (ruby)

Company: Nava

Location: USA

Posted Nov 20, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is committed to diversity, equity, and inclusion, and offers a range of benefits and perks to its employees.

Head of Digital Transformation

Company: CommerceIQ

Location: USA

Posted Nov 20, 2024

The job posting is seeking an experienced leader to drive digital transformation initiatives for CPG customers. The ideal candidate will have a strong track record of driving digital transformation and experience with B2B SaaS solutions.

Member of Technical Staff (Agentic product)

Company: Reka

Location: USA

Posted Nov 20, 2024

The company is seeking skilled backend engineers to join their team and contribute to a groundbreaking AI product. The role involves designing, developing, and optimizing full-stack systems, collaborating with researchers, and ensuring platform performance and scalability. The company offers a collaborative work environment, paid leave, and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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