Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Talent Mobility Program Manager

Company: HubSpot

Location: USA

Posted Nov 19, 2024

HubSpot is looking for a Senior Talent Mobility Program Manager to support the company's mobility function. The role involves working with the Director of Talent Mobility, HR managers, and external vendors to manage global mobility policies and processes.

Business Development Manager

Company: Jefferson Wells

Location: USA

Posted Nov 19, 2024

The Business Development Manager role at Jefferson Wells involves building and managing a market territory, securing new business, and developing a pipeline of opportunities. The ideal candidate should have experience in finance and accounting, strong sales skills, and a consultative approach.

Strategic Customer Success Manager

Company: Automattic Careers

Location: USA

Posted Nov 19, 2024

WordPress VIP is looking for a strategic senior Customer Success Manager to help drive adoption, value realization, and retention among their key enterprise accounts. The role requires experience with enterprise customers, technical expertise, and strategic thinking.

Psychiatric Nurse Practitioner

Company: Thriveworks

Location: USA

Posted Nov 19, 2024

Thriveworks is a clinician-founded national private practice group seeking Psychiatric Mental Health Nurse Practitioners in Washington DC. The company offers a fully remote position with a competitive salary, benefits, and opportunities for professional development.

Stibo Solutions Architect

Company: Cognizant

Location: USA

Posted Nov 19, 2024

The job posting is for a remote Stibo Solutions Architect position at Cognizant. The role requires leadership experience, technical skills, and knowledge of data management and artificial intelligence. The job offers a competitive salary and benefits package.

Director, Client Experience

Company: Unlockhealth

Location: USA

Posted Nov 19, 2024

Unlock Health is a marketing and advertising agency that breaks down walls in healthcare by combining the best teams to help clients live their mission. The company is looking for a Director Client Experience Web Direct Manager to oversee the client experience team and manage client relationships.

Clinical Educator

Company: Agape Care Group

Location: USA

Posted Nov 19, 2024

Agape Care Group is seeking a Clinical Educator RN to join their team. The role involves facilitating new hire orientation, providing ongoing education, and identifying learning needs of staff. The company offers great benefits, including tuition reimbursement, paid time off, and professional development opportunities.

Content Manager

Company: WillowTree

Location: USA

Posted Nov 19, 2024

The job posting is for a Content Manager at Fuel iX, a company that offers a platform for generative AI and intelligent experiences. The role involves developing and executing a comprehensive content marketing strategy, creating and managing diverse content assets, and collaborating with cross-functional teams. The company offers a great culture, opportunities for growth and development, and a competitive salary.

Marketing Measurement Strategist

Company: General Motors

Location: USA

Posted Nov 19, 2024

The job description is for a Marketing Measurement Strategist Corporate Brands role at General Motors. The individual will lead the delivery of marketing mix model MMM insights for Chevrolet, help media teams quantify the sales impact of their media spend, and provide recommendations for budget optimization.

HVAC Margin Strategy Leader

Company: Johnson Controls

Location: USA

Posted Nov 19, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary and benefits package, extensive product and sales training, and a collaborative team environment. The company is looking for a sales professional with a background in HVAC industry sales or sales management to join their team.

Staff Backend Engineer

Company: Bestow

Location: USA

Posted Nov 19, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Premium Onboarding Partner

Company: Doordashusa

Location: USA

Posted Nov 19, 2024

DoorDash is looking for a Premium Onboarding Partner to partner with their highest value merchants, providing a best-in-class onboarding experience. The successful candidate will build long-lasting relationships with merchants, work with account owners, and own a book of business.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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