Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Junior Systems Administrator

Company: Talkiatry

Location: USA

Posted Nov 20, 2024

Talkiatry is a mental health company that transforms psychiatry with accessible and responsible care. The company is looking for a ServiceNow administrator to develop and maintain their ServiceNow environment, assist with user adoption and training, and develop custom solutions and automations. The role requires a strong background in IT or computer science, experience with ServiceNow, and excellent communication skills.

Experienced Software Engineer - Machine Learning Infra

Company: Plaid

Location: USA

Posted Nov 20, 2024

The job posting is for a Machine Learning Infrastructure team lead at Plaid. The team is responsible for creating and maintaining foundational systems for efficient, scalable, and secure machine learning workflows. The job requires 8+ years of software engineering experience, a strong track record of delivering successful projects, and experience in developing Feature Store systems.

Contributing Faculty - PhD Health Education & Promotion

Company: Adtalem Global Education

Location: USA

Posted Nov 20, 2024

Walden University is seeking part-time faculty to mentor dissertation committees for its PhD in Health Education and Promotion program. The faculty members will be responsible for student research mentoring, chairing dissertation committees, and managing dissertation quality.

Director - Customer Support

Company: Nuna

Location: USA

Posted Nov 20, 2024

The job posting is for a Customer Support Lead position at Nuna, a healthcare technology company. The role involves designing and building a support team for the Nuna App, which aims to encourage patients to make daily behavioral changes that improve their health. The ideal candidate should have experience in customer support leadership, problem-solving, and working in a startup environment.

Customer Education Manager

Company: Apollo.io

Location: USA

Posted Nov 20, 2024

The Customer Education Manager role is a critical and exciting position that requires a sales expert with a deep background in prospecting, sales engagement, negotiation, sales management, and sales enablement. The ideal candidate is a dynamic speaker and teacher who can create compelling training videos and written content, host daily live onboarding webinars, and create a steady stream of valuable content.

Fitness Network Development Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 20, 2024

American Specialty Health Inc is seeking a Fitness Recruiter to join their team. The position involves recruiting new fitness centers and studios, negotiating sales, and executing contracts. The job requires strong communication and presentation skills, as well as the ability to work independently and meet deadlines.

Customer Service Rep - Clinical

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 20, 2024

American Specialty Health is hiring customer service representatives to work in a high-volume call center. The job requires excellent communication skills, basic computer skills, and the ability to work from home. The company offers competitive pay, bonuses, and a positive work environment.

Revenue and Sales Operations Manager

Company: Labelbox

Location: USA

Posted Nov 20, 2024

The role of Revenue and Sales Operations Manager at Labelbox involves optimizing revenue generation processes, collaborating with sales and marketing teams, and providing data-driven insights to inform decision-making.

Senior Compensation Analyst

Company: Mozilla

Location: USA

Posted Nov 20, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Patient Engagement Manager

Company: Nuna

Location: USA

Posted Nov 20, 2024

Nuna is a healthcare technology company that aims to make high-quality healthcare affordable and accessible for everyone. The company is committed to transforming the healthcare system through value-based care and is looking for a Patient Engagement Manager to design and build the patient lifecycle strategy for the Nuna App.

Trust & Safety Platform Health Program Manager

Company: Vercel

Location: USA

Posted Nov 20, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. They are looking for a Platform Health Program Manager to join their trust and safety team. The role involves managing projects, working with cross-functional teams, and tracking metrics. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Technical Customer Support Specialist

Company: Elevenlabs

Location: USA

Posted Nov 20, 2024

The job posting is for a Technical Customer Support Specialist at ElevenLabs, a startup that provides AI and audio technology. The role involves providing exceptional support to B2B and enterprise clients, troubleshooting technical issues, and collaborating with internal teams. The ideal candidate is passionate about AI and audio, has a strong work ethic, and is comfortable working in a fast-paced environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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