Customer Service Jobs in USA

485,806 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Data Analyst

Company: Modern Health

Location: USA

Posted Nov 13, 2024

Modern Health is looking for a Product Data Analyst to join their Analytics team. The role involves identifying metrics, building dashboards, and providing recommendations for product improvements. The company offers a range of benefits, including flexible work arrangements, professional development opportunities, and a focus on employee well-being.

Marketing Manager BCBA

Company: Children’s Specialized ABA

Location: USA

Posted Nov 13, 2024

Blue Balloon ABA is looking for a Marketing Manager to educate clinical stakeholders on the benefits of ABA and the differentiation of their program. The role requires strategic thinking, ABA knowledge, and excellent communication skills. The company offers a competitive flexible pay, flexible schedule, and professional development opportunities.

Senior Product Marketing Manager

Company: OneSignal

Location: USA

Posted Nov 13, 2024

OneSignal is seeking an experienced Product Marketing Manager to drive product launches and marketing strategy. The role involves working closely with product managers, engineering, and design to bring new products and use cases to market.

Credentialing Coordinator

Company: hims & hers

Location: USA

Posted Nov 13, 2024

The job posting is for a Credentialing Coordinator role that requires a bachelor's degree and at least 2 years of credentialing experience. The job involves performing all aspects of credentialing, managing credentialing-related support issues, and ensuring compliance with NCQA and state-level requirements. The company offers competitive salary, unlimited PTO, comprehensive health benefits, and other perks.

Partner Program Manager

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is seeking a Partner Program Manager to drive an exceptional experience for Systems Integrators, Independent Software Vendors, Resell and Technology partners. The role involves optimizing partner onboarding, managing partner communications, and executing strategic initiatives.

Senior Talent Acquisition Specialist-Business

Company: 1Password

Location: USA

Posted Nov 13, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Senior Talent Acquisition Specialist to join their team and help them hire top talent for their entry-level to mid-management level roles.

Account Manager

Company: Unified

Location: USA

Posted Nov 13, 2024

Unified is a leading provider of digital advertising services, seeking highly motivated Account Managers to join their fast-growing company. The role involves managing client relationships, developing campaign strategy, and providing excellent customer service.

Staff Writer, Health

Company: Forbes Advisor

Location: USA

Posted Nov 13, 2024

Forbes Health is looking for a staff writer to support their editorial team. The ideal candidate has experience in health and wellness journalism and is a quick learner with a keen attention to detail.

SDR / Associate Director of Strategic Accounts

Company: Directive

Location: USA

Posted Nov 13, 2024

The company is excited to announce a new expansion, a specialized consultancy focused on social media advertising. The role is for an Associate Director of Strategic Accounts with a growth mindset to join the evolving teams.

Senior BI Engineer

Company: Thyme Care

Location: USA

Posted Nov 13, 2024

Thyme Care is a company that aims to transform the cancer care experience by providing a care navigation service. They are looking for a Senior BI Engineer to join their team to help build and maintain a strong analytical foundation in Looker. The company values diversity, inclusion, and transparency, and is committed to promoting the health and wellbeing of all individuals.

VP - Cloud Operations

Company: Degreed

Location: USA

Posted Nov 13, 2024

The job posting is for a VP of Cloud Operations at Degreed, requiring a leader with technical background, cloud expertise, and experience in operational excellence, security, and compliance. The role involves developing a cloud infrastructure strategy, ensuring platform stability, and managing a high-performance cloud operations team.

Junior Product Manager

Company: Aurora Labs

Location: USA

Posted Nov 13, 2024

Aurora is a network of Virtual Chains that combines NEAR's scalability with powerful infrastructure for the easy deployment of preconfigured blockchains. The company is looking for a product manager to join their team, with responsibilities including requirements gathering, customer success, cross-functional collaboration, and product launches.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages