Customer Service Jobs in USA

485,876 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Manager - Emerging Markets

Company: Restaurant365

Location: USA

Posted Nov 09, 2024

Restaurant365 is a SaaS company looking for a Sales Manager to oversee Emerging Markets. The role involves leading a team of Account Executives to sell Restaurant365's employee training solutions to adjacent verticals such as hotels, retail, and senior living. The company offers competitive compensation and benefits, including a salary range of $140,000 to $165,000, comprehensive medical benefits, 401k matching, and unlimited PTO.

Director of Product Management - Payout and Retain

Company: Eventbrite, Inc.

Location: USA

Posted Nov 09, 2024

Eventbrite is looking for an experienced product leader to build a vision and strategy for their financial products, focusing on the creator funnel and core financial experiences. The company is a well-known EBITDA positive public company with global category leadership, and the role is a career-defining opportunity.

Senior People Ops Generalist

Company: Exodus54

Location: USA

Posted Nov 09, 2024

Exodus is looking for a Senior People Ops Generalist to optimize talent recruitment, retention, and removal processes. The role involves supporting employees, developing onboarding experiences, and maintaining a high-performance culture. The company offers a collaborative and feedback-driven culture, flexible schedule, and competitive benefits package.

Director, Design

Company: Dropbox

Location: USA

Posted Nov 09, 2024

The role is looking for a Design Leader to lead multidisciplinary teams in building best-in-class product experiences that delight customers. The role will be responsible for ensuring every interaction with customers is met with an 'it just works' experience and radically redesigning the ways customers use Dropbox.

Head of Holding Company - Programmatic

Company: OpenX

Location: USA

Posted Nov 09, 2024

OpenX is a company that focuses on digital media and advertising, and is looking for a Head of Holding Company Sales to manage and grow relationships with major advertising holding companies in the US.

Proposal Design Consultant

Company: Goodleap

Location: USA

Posted Nov 09, 2024

GoodLeap is a technology company that provides financing and software products for sustainable solutions. They have helped over 1 million homeowners and thousands of professionals deploy home efficiency and solar solutions. The company is proud to support its award-winning nonprofit GivePower, which builds and deploys lifesaving water and clean electricity systems.

University Seminar Professor

Company: Adtalem Global Education

Location: USA

Posted Nov 09, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing, health professions, and more. They prioritize a culture of service excellence and care, and are seeking instructors to share their knowledge and experience with students.

Commercialization Program Director

Company: Nextech

Location: USA

Posted Nov 09, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, benefits, and a commitment to diversity. The company is looking for software engineers, finance professionals, and other experts to join their team.

Senior iOS Engineer

Company: Kunai

Location: USA

Posted Nov 09, 2024

Kunai is a digital consultancy focused on banking, payments, and fintech. They have built deep relationships with clients and are looking for an iOS developer with experience in UI Kit and Swift UI. The role is remote and open to residents within the United States.

Product Manager - Payroll

Company: Restaurant365

Location: USA

Posted Nov 09, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is looking for a Product Manager Payroll to oversee the R365 Payroll products and collaborate with other teams to drive the payroll strategy. The role requires experience in product management, payroll domain, and excellent communication skills.

Senior UX Researcher - PFM

Company: Rocket Money

Location: USA

Posted Nov 09, 2024

Rocket Money is looking for a Senior UX Researcher to join their Personal Financial Management PFM group. The role requires a strong research skillset, collaboration, and customer obsession. The company offers a competitive salary, benefits, and a positive work environment.

Content Marketing Associate

Company: Recharge

Location: USA

Posted Nov 09, 2024

The Content Marketing Associate role involves creating and executing merchant-facing content to educate, engage, and enable Recharge brands. The ideal candidate is a creative storyteller with experience in content creation, written communication, and data-driven content.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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