Customer Service Jobs in USA

485,876 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Head of AML Advisory

Company: Mercury

Location: USA

Posted Nov 09, 2024

Mercury is building a complete finance stack for startups, providing banking services to entrepreneurs and business owners. The company is looking for a Head of AML Advisory to drive and own the day-to-day advisory and support of its BSAAML program.

Senior Product Designer - Personal Banking

Company: Mercury

Location: USA

Posted Nov 09, 2024

Mercury is a financial technology company looking to hire a senior product designer to lead design on their Personal Banking Team. The company aims to design banking tools that are intuitive and user-friendly, and is seeking a designer who can define and design best-in-class user experiences for everyday banking needs.

Senior Director - Global Compensation

Company: Twilio

Location: USA

Posted Nov 09, 2024

Twilio is a company that values diversity, inclusivity, and remote work. They are looking for a Senior Director of Compensation to drive compensation programs and policies globally. The role requires experience in compensation, leadership, and analytics, and offers a competitive salary and benefits package.

Land Development and Constructability Program Manager

Company: Anser Advisory

Location: USA

Posted Nov 09, 2024

Anser Advisory is a professional services provider that offers advisory, compliance, and project construction management services. They are looking for a Constructability Program Manager to oversee Land Development Early Works projects and ensure successful project delivery.

Engineering Manager - Reliability Engineering

Company: Airbnb

Location: USA

Posted Nov 09, 2024

Airbnb is seeking a highly skilled and experienced Engineering Manager Site Reliability Engineer SRE to join their team. The role involves developing a roadmap for Reliability, designing and implementing SRE architecture, and fostering a culture of reliability.

Vice President, Deputy General Counsel, Product and Privacy

Company: Sprout Social

Location: USA

Posted Nov 09, 2024

Sprout Social is hiring a Vice President Deputy General Counsel Product amp Privacy to lead the newlycreated Product legal team and the existing Privacy legal team. The role requires a businessminded attorney with an ability to think on their feet and solve hard problems that move the business forward while managing risk.

Associate Business Development Specialist

Company: NavVis

Location: USA

Posted Nov 09, 2024

NavVis is a technology company that offers reality capture and digital factory solutions. They are seeking a Business Development Specialist to join their growing US, LA, and NYC teams. The role involves developing critical and creative sales skills, partnering with account executives and customer success managers, and collaborating with the marketing team.

Sr Staff Software Engineer - Reliability Engineering

Company: Airbnb

Location: USA

Posted Nov 09, 2024

Airbnb is seeking a highly skilled and experienced Sr Staff Engineer Site Reliability Engineer SRE to join their team. The Sr Staff Engineer will help facilitate a best-in-class enterprisewide SRE program that enables the business. The company values everyones input and ideas and is committed to working with the broadest talent pool possible.

Customer Technical Support Engineer

Company: Kontakt.io

Location: USA

Posted Nov 09, 2024

Kontaktio offers an advanced care delivery operations platform that uses intelligent data analysis to deliver actionable insights and recommendations. The company has experienced exceptional growth, with a $475 million investment from Goldman Sachs, and is seeking talented individuals to help accelerate its impact and growth in the healthcare sector.

Software Developer - API

Company: Spokeo

Location: USA

Posted Nov 09, 2024

Spokeo is a people search engine that helps users reconnect with friends and family, and protect against fraud. The company is looking for an API developer to join their team and work on building software in an agile environment.

Technical Account Manager - Fintech

Company: Plaid

Location: USA

Posted Nov 09, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own financial products. The company has a mission to unlock financial freedom for everyone and is looking for a Technical Account Manager to work with their largest and most strategic customers in the Fintech segment.

Channel Partner Relationship Leader

Company: ThinkOn, Inc.

Location: USA

Posted Nov 09, 2024

The job description is for a Sales team leader to manage relationships with Channel Partners, focusing on revenue growth, business development, and sales. The role requires strong knowledge of infrastructure technologies, data protection, and cloud services.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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