Customer Service Jobs in USA

485,911 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Data Analyst

Company: Thedutchie

Location: USA

Posted Nov 08, 2024

Dutchie is a technology company that provides a comprehensive platform for dispensary operations and consumer access to cannabis. The company aims to support positive societal change through wellness benefits, social justice, and empowering local communities. Dutchie has raised over $600M in funding and has a strong team of data analysts who work closely with technical and business teams to deliver insights that drive action.

Account Manager

Company: Bitcoin Depot

Location: USA

Posted Nov 07, 2024

Bitcoin Depot is seeking an Account Manager to oversee business relationships, develop strategy, and expand sales. The role requires strong organizational and analytical skills, with a focus on customer satisfaction and revenue growth.

UX Designer

Company: Second Front Systems

Location: USA

Posted Nov 07, 2024

Second Front Systems is seeking a motivated UI/UX Designer to support their team. The role requires US citizenship due to government contract requirements. The ideal candidate will have at least three years of experience in Product Design, UX, or UI with a focus on developer tools and SaaS applications.

Senior Direct Response Copywriter

Company: The Motley Fool

Location: USA

Posted Nov 08, 2024

The job posting is for a Senior Direct Response Copywriter position at The Motley Fool, a financial publishing company. The job requires experience in copywriting and the ability to create campaigns that generate up to $100 million in sales annually. The company offers a flexible remote work environment, generous parental leave, and other benefits.

Customer Service Representative

Company: NexRep

Location: USA

Posted Nov 08, 2024

The job posting is for a Customer Service Representative to work from home, helping patients and caregivers with payroll services. The job offers flexible scheduling, competitive pay, and benefits. The company is looking for individuals with strong customer service skills, empathy, and patience.

Contract Business Development Representative

Company: Citrine Informatics

Location: USA

Posted Nov 08, 2024

Citrine Informatics is a company that uses generative Artificial Intelligence to enable customers to create sustainable materials and chemicals. They are looking for a part-time Business Development Representative to work on a contract basis.

Senior Systems Analyst, Billing & Collections

Company: Toast

Location: USA

Posted Nov 07, 2024

The job posting is for a Systems Analyst role at Toast, a restaurant platform company. The role involves translating business concepts into software solutions, collaborating with technical and non-technical teams, and ensuring accurate documentation. The ideal candidate has experience in billing systems, financial systems, and ERPCRM platforms, and is process-driven, result-oriented, and has strong communication and problem-solving skills.

Manager, Customer Experience (Organ Health)

Company: Natera

Location: USA

Posted Nov 07, 2024

The Customer Experience Manager role at Natera involves overseeing the Customer Experience team, managing day-to-day operations, and driving planning and execution of major projects. The role requires excellent analytical and project management skills, as well as experience working with teams across multiple departments.

Principal Product Manager – TiDB Management Console

Company: PingCAP

Location: USA

Posted Nov 08, 2024

PingCAP is seeking a Principal Product Manager to lead the development of the Management Console for TiDB's self-managed deployments. The role involves defining a comprehensive product strategy, harmonizing the user interface, and collaborating with cross-functional teams to deliver a console that aligns with the TiDB Cloud interface.

Product Marketing Manager

Company: SpecterOps

Location: USA

Posted Nov 07, 2024

SpecterOps is seeking an experienced Product Marketing Manager to support growth across the marketing function. The ideal candidate will have extensive experience in marketing cybersecurity products and services to the channel, distributors, system integrators, and the public sector.

Head of Marketing

Company: Paula's Choice Skincare

Location: USA

Posted Nov 08, 2024

The job posting is for a Head of Marketing for North America at Paulas Choice, requiring strong leadership, campaign development, and retail marketing experience. The role involves driving marketing communications strategy, ensuring brand identity, and implementing campaigns across channels.

Interior Designer

Company: Pacaso

Location: USA

Posted Nov 08, 2024

Pacaso is a company that enables second home ownership through its innovative coownership model. It has received numerous accolades for its workplace culture and has a strong focus on design and customer experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages