Customer Service Jobs in USA

485,911 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director, Global Strategy and Market Development

Company: GeneDX

Location: USA

Posted Nov 06, 2024

GeneDx is a company that provides personalized and actionable health insights through its exome and genome testing and interpretation services. They are looking for a business strategist and development representative to join their team and advance their commercial pipeline of genetic testing products.

Senior Software Engineer - QA

Company: Wasabi

Location: USA

Posted Nov 05, 2024

The Senior Software Engineer role requires experience in software testing methodologies, automation, and coding. The candidate will work on complex projects and be part of the core team in the US.

Senior Frontend Engineer

Company: Cast & Crew

Location: USA

Posted Nov 05, 2024

The text describes the company Cast amp Crew and its mission to empower creative talent and streamline the content creation process. It also highlights the company's commitment to diversity and inclusion, and its use of technology to promote more authentic storytelling.

Product Design Intern

Company: GitHub

Location: USA

Posted Nov 06, 2024

The job description is for a Product Design Intern at GitHub, where you will work on creating and evolving interfaces for millions of developers. You will collaborate with cross-functional teams and work on designing flows, prototypes, and high-fidelity mocks.

Associate CX Specialist

Company: Calm

Location: USA

Posted Nov 06, 2024

Calm is hiring a remote Customer Experience Specialist to provide exceptional customer support, handle escalated cases, and contribute to process improvement projects. The ideal candidate has previous experience in customer support, is passionate about meditation and mindfulness, and has strong written and verbal communication skills.

Manager, Technical Support

Company: Stardog

Location: USA

Posted Nov 05, 2024

Stardog is a leading Enterprise Knowledge Graph platform that offers a flexible data layer and generative AI application. The company is looking for an experienced Support professional to lead a team of Support Engineers.

Director, Research + Intelligence

Company: Harborglobal

Location: USA

Posted Nov 06, 2024

Harbor is seeking a Director for its Research and Intelligence Practice Group. The Director will oversee the Library Information + Asset Management department, manage a team, and collaborate with other departments to provide exceptional support to clients. The ideal candidate will think creatively, foster a culture of continuous improvement, and strive for excellence.

Marketing Data Analyst

Company: Reveleer

Location: USA

Posted Nov 05, 2024

Reveleer is seeking a Marketing Data Analyst to join their team. The ideal candidate has a passion for data analysis and is committed to improving marketing performance. The role involves building and managing targeted audiences, analyzing campaign performance, and creating datadriven strategies.

Project Manager

Company: KinderSystems

Location: USA

Posted Nov 06, 2024

KinderSystems is a leading provider of subsidy management software, offering a range of solutions to state agencies, Head Start programs, and child care providers. As a Project Manager, you will be responsible for managing projects, ensuring customer satisfaction, and providing support to customers.

Key Account Manager

Company: soona

Location: USA

Posted Nov 06, 2024

The Key Account Manager role at soona involves driving revenue and upsells with existing customers, creating and executing a strategic plan to achieve and exceed revenue targets. The ideal candidate should have experience in sales, account management, and be able to work in a fast-paced environment.

Operations Coordinator

Company: Gouspack

Location: USA

Posted Nov 06, 2024

USPack is a leading logistics provider that focuses on helping businesses win in the delivery economy. They prioritize their employees' growth and development, and offer benefits such as 401K, health insurance, and paid time off. The company values integrity, passion for service, collaboration, accountability, and innovation.

Senior Growth Marketing Manager

Company: UserEvidence

Location: USA

Posted Nov 05, 2024

The job posting is for a B2B marketer to own the growth function at an early-stage startup. The role involves creating new playbooks, breaking the mold, and blending creative strategies with data-driven experiments. The company offers competitive salary, quarterly bonuses, and equity.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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