Customer Service Jobs in USA

485,911 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Solutions Engineer

Company: Twilio

Location: USA

Posted Nov 06, 2024

Twilio is looking for a Senior Solutions Engineer to join their team. The role involves partnering with Account Executives to execute presales activities, becoming an expert builder and evangelist of Segments products, and leading technical evaluations with prospects. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Affiliate Marketing Coordinator

Company: AllTrails

Location: USA

Posted Nov 06, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with hand-curated trail maps, photos, reviews, and user recordings. The company is building a global beloved outdoors brand and is looking for an Affiliate Contractor to drive awareness of the brand and bring more people onto the platform.

Head of Enterprise Sales

Company: StackAdapt

Location: USA

Posted Nov 06, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an experienced leader to drive growth across enterprise brands and agencies in the West region of the United States. The company offers a competitive salary, commission structure, and benefits.

Senior Android Engineer

Company: brightwheel

Location: USA

Posted Nov 06, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They are seeking a Senior Android Engineer to join their mobile team and are committed to creating a diverse and inclusive work environment.

Senior Marketing Technology Analyst

Company: Bounteous

Location: USA

Posted Nov 06, 2024

Bounteous x Accolite is seeking a Contract Marketing Technology Analyst to support high-impact Marketing Technology implementations and ongoing omnichannel digital marketing optimization efforts for clients. The role requires a solid grasp of industry trends, campaign management best practices, and marketing technologies.

Software Engineer II

Company: Nextech

Location: USA

Posted Nov 06, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent, and driven to succeed. They value diversity and offer competitive benefits.

Technical Account Manager 3

Company: Twilio

Location: USA

Posted Nov 06, 2024

Twilio is looking for a Technical Account Manager to support top-tier strategic customers in North America. The role requires strong technical and diplomatic skills, experience with RESTful technology, and ability to troubleshoot complex technical issues.

Outbound Sales Development Representative

Company: Figma

Location: USA

Posted Nov 06, 2024

Figma is looking for an Outbound Sales Development Representative to join their dynamic team. The role involves prospecting into accounts, building customer relationships, and contributing to the company's growing sales pipeline.

Senior iOS Software Engineer

Company: Airbnb

Location: USA

Posted Nov 06, 2024

The job posting is for a Senior iOS Engineer to work on the Host Calendar team at Airbnb. The team creates tools to help hosts run their business and provides insights to help them better price their properties. The ideal candidate has an excellent eye for visual detail, a pragmatic approach, and a commitment to quality.

Segment Sales Enablement Specialist

Company: Twilio

Location: USA

Posted Nov 06, 2024

Twilio is a company that values diversity and inclusivity, and is looking for a Sales Enablement Specialist to join their team. The role involves driving cross-functional alignment, developing product enablement programs, and synthesizing technical concepts for non-technical teams. The company offers a range of benefits, including competitive pay, generous time off, and opportunities for professional growth.

Procurement Manager

Company: iHerb

Location: USA

Posted Nov 06, 2024

The Procurement Manager is responsible for leading planning teams, purchasing, and managing suppliers to achieve inventory goals and support company growth strategies. The ideal candidate will thrive in a fast-paced environment and adjust to change quickly.

Manager, Talent Solutions

Company: Doordashusa

Location: USA

Posted Nov 06, 2024

DoorDash is looking for a talented Manager Talent Solutions to join their team and work closely with the product team to drive key business decisions and innovate in critical tools such as Workday and Greenhouse. The role involves leading and growing a team that builds the core talent products and strengthens the platform foundations.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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