Customer Service Jobs in USA

485,911 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Principal Statistical Programmer (TA-Inflammation and immune system )

Company: ClinChoice

Location: USA

Posted Nov 06, 2024

ClinChoice is a global full-service CRO searching for a Principal Programmer AnalystConsultant to join one of their clients in Inflammation and Immune system TA Team. The role requires high technical skills and thorough industry knowledge to independently perform programming tasks.

Senior Sales Executive

Company: Loyal

Location: USA

Posted Nov 06, 2024

Loyal is a digital healthcare platform that is looking for a Senior Sales Executive to help them achieve their mission of improving health by reaching consumers at the right time in their care. The role involves growing the business through customer acquisition, closing new business deals, and fostering new relationships with senior executives and decision makers.

Data Lead

Company: Lumos

Location: USA

Posted Nov 06, 2024

The job posting is for a Data Lead position at Lumos, requiring 7+ years of experience in a Data Analyst or related role. The responsibilities include building data infrastructure, enabling cross-functional teams, and collaborating with product managers. The company values autonomy, data modeling, and prioritizing data projects.

Senior Product Designer - Cash and Money Movement

Company: Wealthfront

Location: USA

Posted Nov 06, 2024

Wealthfront is looking for a senior product designer to focus on making money movement fast, transparent, and seamless. The role requires strong communication skills, critical thinking, and a high bar for craft and executional excellence.

Property and Casualty Insurance Licensed Sales Representative

Company: The General

Location: USA

Posted Nov 06, 2024

The General is looking for Property and Casualty Insurance Licensed Inbound Insurance Sales Representatives to join their team. The role is primarily home-based and offers a competitive salary, uncapped commission structure, and paid training. The company provides benefits, including comprehensive medical, dental, and vision insurance, and a competitive 401k contribution.

Director of Design and User Research

Company: Nova Talent

Location: USA

Posted Nov 06, 2024

The job description is for a Director of Design and User Research at MileIQ, responsible for leading a team of designers and researchers to create user-centered design solutions. The role requires experience in product design, UX/UI design, and leading design teams.

Solutions Engineer

Company: Shippo

Location: USA

Posted Nov 06, 2024

Shippo is a shipping layer of the internet that provides world-class shipping solutions to ecommerce businesses. As a Solutions Engineer, you will work closely with the sales team to provide technical expertise and design solutions to meet clients' needs.

Head of Risk Product

Company: Mercury

Location: USA

Posted Nov 06, 2024

Mercury is hiring a Head of Risk Product to help shape the fundamental character of Mercury through its next phase of scale. The role involves leading risk product across all of Mercury, delivering lovable product experiences to customers, and holistically managing risk, compliance, and regulation.

Procurement Associate

Company: Cofactr

Location: USA

Posted Nov 06, 2024

Cofactr is a startup that empowers those who get critical work done by bridging gaps in traditional supply chain management. They offer a platform that revolutionizes the technical hardware supply chain, ensuring it is precise, efficient, and manageable. The company is looking for a Procurement Associate to join their team.

Payroll Implementation & Support Manager

Company: Lattice

Location: USA

Posted Nov 06, 2024

Lattice is seeking an experienced HRIS and Payroll Implementation and Support Manager to lead high-touch implementations and provide exceptional ongoing support for their HRIS and Payroll solutions.

Vice President of Sales - Mass Market and eCommerce

Company: Yubico

Location: USA

Posted Nov 06, 2024

Yubico is a global company that provides security keys and solutions to make the internet more secure for everyone. They offer a range of products and services, including the YubiKey, which is a popular choice for secure login. The company has a strong mission and values, and is committed to making a positive impact on the world.

Manager - Business Development

Company: QuinStreet

Location: USA

Posted Nov 06, 2024

The job description is for a Manager of Business Development at Modernize Home Services. The role requires a self-driven individual with strong communication skills to support customer launches and optimizations. The responsibilities include identifying and signing prospective customers, articulating the 360 Finance value proposition, and developing a comprehensive knowledge of 360 Finance products.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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