Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Principal Product Designer

Company: Big Cartel

Location: USA

Posted Nov 04, 2024

Big Cartel is looking for a Principal Product Designer to help evolve their ecommerce platform. The role is fully remote and requires working closely with the Product Team and other departments. The ideal candidate has 8+ years of design experience and is a curious learner and self-starter.

Senior Business Development Manager - Digital (Mosaic)

Company: Fluence

Location: USA

Posted Nov 04, 2024

Fluence is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. They are transforming the way we power our world for a more sustainable future.

Virtual Field Representative

Company: EVERSANA

Location: USA

Posted Nov 04, 2024

The company EVERSANA is proud to be certified as a Great Place to Work and is committed to creating a healthier world. They offer competitive salaries and benefits, and prioritize diversity and inclusion. The job description for the Virtual Field Representative role involves providing educational materials and building relationships with healthcare providers.

Staff Technical Lead - Data Visualization Group

Company: HubSpot

Location: USA

Posted Nov 04, 2024

HubSpot is looking for a Staff Technical Lead to drive the development and scaling of their Data Visualization Group. The role involves leading the technical direction, scaling GraphQL cluster and deal flow pipelines, and working closely with product managers, engineers, and UX designers.

Business Development Lead - Education

Company: brightwheel

Location: USA

Posted Nov 04, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking a Business Development Lead to drive strategy for their business expansion into Education for their Government and Enterprise Team.

Privacy Products Engineering Manager

Company: Stripe

Location: USA

Posted Nov 04, 2024

Stripe is looking for an experienced Engineering Manager to lead the team responsible for building products that help customers manage their privacy needs. The role involves building external facing privacy products, working with cross-functional teams, and managing processes to help the team do its best work.

EPM Consultant (NSPB)

Company: BPM LLP

Location: USA

Posted Nov 04, 2024

Caravel BPM Technology Solutions is a company that values people and community, offering a collaborative and supportive work environment, professional development opportunities, and a total rewards package. The company is looking for caring, self-starting, and authentic individuals to join their team as an EPM Consultant.

Associate Counsel - Privacy

Company: Code.org

Location: USA

Posted Nov 04, 2024

Codeorg is looking for an Associate Counsel Privacy with significant data privacy and security experience. The role involves leading Codeorg's privacy work, ensuring compliance with domestic and international legislation, and supporting the organization's data security team.

Senior Site Reliability Engineer

Company: Curology

Location: USA

Posted Nov 04, 2024

The role of a RoleArchitect involves leading the delivery of high-quality and reliable solutions through creative problem-solving and technical expertise. The role requires experience in building infrastructure solutions in AWS, working with Docker containers, and building and deploying CICD pipelines. The company, Curology, provides prescription medications and personalized care for patients with acne and anti-aging concerns.

Engineering Lead, AI Excellence Group

Company: HubSpot

Location: USA

Posted Nov 04, 2024

The job posting is for an Engineering Lead position at HubSpot, responsible for building and leading teams of ML Engineers and Software Engineers to develop AI systems. The role requires experience in engineering management, ML/AI concepts, and software engineering best practices. The company offers competitive compensation and benefits, and values diversity and inclusion.

Senior Software Development Engineer in Test (SDET) – Game Engine SDKs

Company: Inworld AI

Location: USA

Posted Nov 04, 2024

The job posting is seeking a skilled Software Development Engineer in Test (SDET) to join Inworld AI's team. The ideal candidate has experience in game development, test automation, and C++ programming languages. The job involves designing and maintaining automation tools, creating CICD pipelines, and collaborating with the QA team.

Software Developer

Company: TherapyNotes.com

Location: USA

Posted Nov 04, 2024

TherapyNotes is a software company that provides behavioral health practice management and electronic health records software. They are seeking a software developer to join their team and are offering competitive salary and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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