Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Software Engineer I - Front End

Company: Wrapbook

Location: USA

Posted Nov 01, 2024

Wrapbook is a smart platform that makes production payroll and accounting easier, faster, and more secure. It provides a unified payroll platform that connects teams, empowers production teams to manage projects, and generates data-driven insights.

Sales Development Representative

Company: Seqera.io

Location: USA

Posted Oct 31, 2024

Seqera is a company that provides software for scientists to advance science and solve complex challenges. They are looking for a Sales Development Representative to help expand their reach in the life sciences industry.

Associate Director, People Systems and Operations

Company: Springhealth

Location: USA

Posted Nov 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for an Associate Director of People Systems and Operations to oversee the development and implementation of HR systems, processes, and technologies.

Senior Marketing Analyst

Company: Huntress

Location: USA

Posted Nov 01, 2024

Huntress is a remote company that focuses on protecting small to midsize businesses from cyber threats. They are looking for a Senior Marketing Analyst to join their growing Analytics team. The role involves analyzing data and generating insights to drive marketing strategies.

Enterprise Customer Strategist

Company: Snappy

Location: USA

Posted Oct 31, 2024

Snappy is seeking an experienced Enterprise Customer Strategist to join their world-class Go To Market team. The role involves managing complex sales cycles, developing strategic enterprise relationships, and identifying new business opportunities. The company offers a supportive and flexible working environment, competitive compensation, and a range of benefits.

CRE Quality Assurance Analyst

Company: Bannerbank

Location: USA

Posted Oct 31, 2024

The job description is for a Senior CRE Quality Assurance Analyst responsible for auditing commercial real estate loan portfolios, educating staff on credit policy, and preparing reports. The role requires a bachelor's degree in a related field, 2+ years of experience, and knowledge of financial contracts, regulatory compliance, and customer service.

Program Management Lead

Company: EVERSANA

Location: USA

Posted Nov 01, 2024

The company EVERSANA is proud to be certified as a Great Place to Work, with a global team of over 7,000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry. They believe in diversity, inclusivity, and patient-centered care, and are committed to hiring and retaining a diverse workforce.

Marketing Designer

Company: Blackpoint Cyber

Location: USA

Posted Nov 01, 2024

Blackpoint Cyber is a leading provider of cybersecurity technology, seeking a graphic designer to join their team. The company is in hypergrowth mode and is looking for a passionate and proactive individual with a track record of leveraging design expertise to fuel successful marketing endeavors.

Senior Analyst

Company: Angi

Location: USA

Posted Nov 01, 2024

Angi is seeking a Senior Analyst to optimize their home repair and online marketplace platform by leveraging advanced analytics. The role involves analyzing user behavior, developing predictive models, and providing data-driven insights to enhance the user experience and improve operational efficiency.

Senior Software Engineer, Frontend Platform

Company: Cresta

Location: USA

Posted Oct 31, 2024

Cresta is a company that aims to revolutionize the contact center industry by using AI and human intelligence to unlock customer insights and automate conversations. The company has a world-class team of experts and has been recognized as one of the top private AI companies in the world.

Subrogation Attorney

Company: Direct Counsel, LLC

Location: USA

Posted Nov 01, 2024

A national litigation firm is hiring an associate attorney for its Corona, CA location. The ideal candidate will have experience in insurance defense, complex plaintiff litigation, or property-energy subrogation. The firm offers competitive compensation, excellent benefits, and a fully remote position.

Director, Earned & Owned Strategy

Company: Wpromote

Location: USA

Posted Nov 01, 2024

Wpromote is seeking a Director of Earned and Owned Strategy to work on enterprise SEO, Content Marketing, Influencer, Affiliate Marketing, and Email and Lifecycle Marketing clients. The role involves developing custom earned strategy plans, owning earned media projections, and collaborating with sales and channel teams.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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