Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Manager

Company: Invisibletech

Location: USA

Posted Nov 01, 2024

Invisible is a tech-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are looking for a Product Manager to help scale their Marketplace. The role involves leading a team of engineers and designers to develop solutions to alleviate pain points for Operations Managers.

Director of Sales Operations

Company: Soligent

Location: USA

Posted Nov 01, 2024

Soligent is a leading pure-play solar distributor in the Americas, seeking a Director of Sales Operations to lead and optimize sales processes, tools, and analytics. The ideal candidate will have a passion for streamlining operations and driving sales performance.

Senior Infrastructure Engineer

Company: AssistRx

Location: USA

Posted Nov 01, 2024

AssistRx is seeking an experienced Infrastructure Engineer to join their growing IT team. The ideal candidate will have extensive experience in Linux systems administration, engineering, and architecture. The company is dedicated to developing technology solutions and offering premium customer service for the specialty pharma industry.

Bilingual Customer Service Representative/Spanish

Company: Sutherland

Location: USA

Posted Nov 01, 2024

The company Sutherland is a digital transformation company that provides exceptional experiences for customers. They offer a range of services including customer service, cloud engineering, and advanced analytics. The company is seeking bilingual Spanish-English individuals to join their team as Customer Service Reps.

Customer Success Manager

Company: Toku

Location: USA

Posted Nov 01, 2024

Toku is a high-tech global compensation and employment platform that offers unique capabilities, including real-time tax calculations and a unified global API for employment solutions. The company has raised $20 million from a consortium of investors and is looking for a Customer Success Manager to develop and maintain relationships with customers.

Senior Manager, Analytics - Product & Revenue

Company: Springhealth

Location: USA

Posted Nov 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers to access. They are looking for a leader to manage their business intelligence team and develop a data infrastructure to support their claims revenue cycle.

Senior Android Engineer

Company: FeedMedia

Location: USA

Posted Nov 01, 2024

Feed Media Group is looking for an experienced Android software engineer to join their team. The job involves leading the development and maintenance of the existing Android SDK, optimizing and modernizing the codebase, and implementing new technologies and patterns.

Strategic Sales Director

Company: Cresta

Location: USA

Posted Nov 02, 2024

Cresta is a company that aims to revolutionize the contact center industry by combining AI and human intelligence. They have a world-class team of experts and have been recognized as one of the top private AI companies in the world. The company is looking for a Strategic Sales Director to focus on big strategic deals with large companies in the US.

Sr. Billing Specialist

Company: personalisinc

Location: USA

Posted Nov 01, 2024

The Billing Specialist role at Personalis involves managing billing and collection efforts, ensuring expediency in processing payments, and building relationships with payers, clients, and patients. The ideal candidate has extensive knowledge of medical billing and revenue cycle management, strong attention to detail, and excellent customer service skills.

Clinical Development/HEOR Marketing Manager

Company: Komodo Health

Location: USA

Posted Nov 01, 2024

Komodo Health is a company that aims to reduce the global burden of disease by using data to improve healthcare. They are looking for a Manager of Product Marketing Clinical DevelopmentHEOR to join their team and help shape their product roadmap.

User Experience Designer

Company: Pluribus Digital

Location: USA

Posted Nov 02, 2024

Pluribus Digital is a company that partners with government customers to design and develop digital products. They are looking for user experience designers to join their team and contribute to their work at USCIS. The company values ongoing employee growth and has a strong focus on diversity, equity, and inclusion.

Senior Analyst II - Insight Enablement & Scale

Company: Included Health

Location: USA

Posted Nov 02, 2024

The job posting is for a Senior Analyst II position at Included Health, responsible for quantifying and communicating the company's value to clients. The role involves developing scalable reporting packages, partnering with other teams, and leveraging data visualization tools. The job requires expertise in SQL, Python, and data visualization, as well as strong communication and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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