Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Infrastructure Engineer

Company: Flex

Location: USA

Posted Nov 03, 2024

Flex is a growth-stage FinTech company that is creating a better rent payment experience. They are looking for a Senior Infrastructure Engineer to join their team and help them grow.

Project Delivery Lead

Company: Idmworks

Location: USA

Posted Nov 03, 2024

IDMWORKS is an award-winning identity and access management firm that offers comprehensive services to enable enterprises to manage secure and scale employee and customer access. They have been a pioneer in remote work for 20 years and have established themselves as a leader in the field of IAM.

Client Experience Specialist

Company: One Legal

Location: USA

Posted Nov 02, 2024

One Legal is a leading provider of innovative technology solutions for legal professionals, offering a one-stop online solution for filing court documents and managing service of process. The company is committed to fostering a high-performance culture and is seeking a Client Experience Specialist to join its dynamic and client-focused support team.

Software Developer in Test

Company: Cribl

Location: USA

Posted Nov 03, 2024

Cribl is a fast-growing, remote-first company looking for a Software Development Engineer in Test. The company values collaboration, curiosity, and motivation, and offers a competitive salary and benefits package.

Senior Product Manager, Risk

Company: Gomotive

Location: USA

Posted Nov 02, 2024

Motive empowers physical operations teams with tools to make work safer, more productive, and profitable. The company serves over 120,000 customers and is looking for a Senior Product Manager Risk to lead the risk team.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Nov 03, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for an Enterprise Sales Director to drive their sales strategy and build a high-performing sales team.

Survey Research Associate

Company: Fors Marsh

Location: USA

Posted Nov 02, 2024

Fors Marsh is seeking a Survey Research Associate to support social science research projects for their Military Health and Wellbeing Research team. The job involves analyzing large data sets, designing surveys, and communicating results to clients. The company offers a range of benefits, including remote work, flexible leave, and dedicated training and development budgets.

Director, Strategic Account Management

Company: Cision

Location: USA

Posted Nov 02, 2024

Brandwatch is seeking an experienced leader to lead a team of Account Managers as the Director of Account Management. The role involves developing and executing a comprehensive strategy to retain and expand presence in largest and most strategic accounts.

Manager, Machine Learning

Company: MyFitnessPal

Location: USA

Posted Nov 03, 2024

MyFitnessPal is a company that aims to improve people's health through better food choices. They provide tools and resources to help users reach their weight management goals. The company is looking for a Manager of Machine Learning to lead and scale a team of data scientists and machine learning engineers.

Senior Customer Success Manager

Company: OrderGroove

Location: USA

Posted Nov 02, 2024

Ordergroove is a dynamic company that values innovation, growth, and customer relationships. They are looking for talented individuals to join their team and work on building strong client relationships. The company offers a flexible work environment, competitive compensation, and opportunities for professional growth.

Junior Systems Administrator

Company: BaubleBar

Location: USA

Posted Nov 02, 2024

The text describes BaubleBar's optimistic perspective and its mission to create joy and bring people together. It also outlines the responsibilities and requirements for a Junior Systems Administrator role at the company.

Principal Product Designer

Company: Air

Location: USA

Posted Nov 02, 2024

Air is a Creative Ops System for Marketers that automates mindless tasks, allowing marketers to focus on creativity. The company is entrepreneurial, focused, and values communication and empathy. It offers a remote role with a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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