Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior DevOps Engineer

Company: Vannevar Labs

Location: USA

Posted Oct 31, 2024

Vannevar Labs is a defense software company that builds next-generation software for public servants. They are looking for a Senior DevOps Engineer to own build and deployment automation. The company offers a range of benefits and a competitive salary.

Software Engineer - Extensibility

Company: Figma

Location: USA

Posted Oct 31, 2024

The Extensibility team at Figma is looking for a full-time developer to work on their developer platform, plugins, and REST API. The role involves writing code, working with product teams, and meeting with the developer community. The ideal candidate has experience with React, Typescript, and distributed systems.

Partner Account Manager

Company: InMoment

Location: USA

Posted Oct 31, 2024

InMoment is a company that values its employees and offers a range of benefits, including unlimited PTO, flexible work schedules, and a fun and collaborative work environment. The company is looking for a Partner Account Manager to join its team, who will be responsible for building and maintaining relationships with key strategic partners to drive growth and revenue.

Contracts Manager

Company: Olo

Location: USA

Posted Oct 31, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for an experienced Contracts Manager to join their legal team and support their sales, customer, and partnerships teams.

French Packaging Designer

Company: Crunchyroll

Location: USA

Posted Oct 31, 2024

Crunchyroll is a company that helps people belong by delivering anime and manga content to a passionate community. They are looking for a dedicated designer to join their team for a one-year contract to create high-quality packaging materials for their home video business.

Customer Success Manager

Company: Relocity

Location: USA

Posted Oct 31, 2024

Relocity is a company that provides a global mobility experience for enterprises, enabling them to attract, retain, and engage talent globally. The company is looking for a Customer Success Manager to manage client relationships, drive engagement, and ensure maximum value from their solutions.

Global Events Project Specialist

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Global Events Project Specialist supports Pax8 Tier 1 Events by coordinating logistics, managing project timelines, and handling miscellaneous event logistics. The role requires collaboration with stakeholders, process improvement, and excellent communication skills.

Senior Engineering Manager, Customer Success

Company: Toast

Location: USA

Posted Oct 31, 2024

The job description is for a Senior Engineering Manager focused on Customer Success, responsible for leading a team of Engineers, delivering solutions, and guiding technical decisions. The role requires experience in Customer Success systems, knowledge management, and team leadership.

Senior DevOps Engineer

Company: Olo

Location: USA

Posted Oct 31, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. The company is looking for a Senior DevOps Engineer to join their team, who will play a pivotal role in enabling engineering teams across the organization. The role involves consulting with engineering teams, architecting solutions, and working with development teams to review existing strategy and provide input into architectural design and execution.

Sr. Salesforce Administrator

Company: RainFocus

Location: USA

Posted Oct 31, 2024

RainFocus is a rapidly growing software company looking for a Sr Salesforce Administrator to join their Business Operations organization. The role involves managing tasks and projects, implementing monitoring services, and optimizing system requirements. The company offers competitive salaries, benefits, and a fun work environment.

Majors Account Executive

Company: PagerDuty

Location: USA

Posted Oct 31, 2024

PagerDuty is seeking a Majors Growth Account Executive to sell SaaS products to Enterprise accounts. The role requires a consultative sales approach, proven knack for driving sales growth, and ability to captivate a tech-savvy audience. The company values delivering exceptional sales experiences and offers a flexible hybrid workplace.

Senior Test Automation Engineer

Company: Eleks

Location: USA

Posted Oct 31, 2024

ELEKS is looking for a Senior Test Automation Engineer to work on a Content Management Platform project. The job requires strong knowledge of automated testing tools, load testing tools, and software quality assurance. The responsibilities include reviewing project requirements, developing automation scripts, and communicating with customers.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages