Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director - Strategic Account Management

Company: Cision

Location: USA

Posted Oct 31, 2024

Brandwatch is seeking an experienced leader to lead a team of Account Managers as the Director of Account Management. The role involves developing and executing a comprehensive strategy to retain and expand presence in largest and most strategic accounts.

Enterprise Sales Lead

Company: PermitFlow

Location: USA

Posted Oct 31, 2024

PermitFlow is a software company that aims to streamline construction permitting in the US market. They have raised $31m in funding and are looking for an Enterprise Sales Lead to expand their reach among general contractors, builders, and developers.

Staff Software Engineer, Networking

Company: Mozilla

Location: USA

Posted Oct 31, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are working on improving networking protocols and multithreaded applications. The company is looking for a skilled developer to work on a first-class networking stack and improve web experiences for millions of Firefox users.

Customer Support Specialist

Company: TeamSnap

Location: USA

Posted Oct 31, 2024

TeamSnap is looking for a Customer Experience Agent to deliver high-quality support to their customers. The role involves providing WOW customer experiences through email and chat, taking ownership of customer issues, and seeking to understand customer needs. The company offers competitive compensation and a positive work environment.

Senior Software Engineer, Backend

Company: Flex

Location: USA

Posted Oct 31, 2024

Flex is a growth-stage FinTech company that is creating a better rent payment experience. They are looking for a Senior Software Engineer to join their team and help them achieve their mission.

Strategic Account Executive

Company: Everstream Analytics

Location: USA

Posted Oct 31, 2024

The job posting is for a Strategic Account Executive at Everstream, responsible for driving sales and growth in the automotive industry. The role requires strong presentation and hunting skills, experience in enterprise software sales, and a proven track record of success.

Contract Technical Recruiter

Company: Rialtic

Location: USA

Posted Oct 31, 2024

Rialtic is a company that empowers health insurers and healthcare providers to run their critical business functions. They are looking for a technical recruiter to partner with senior leaders and build cross-functional partnerships to scale hiring. The company values diversity, inclusivity, and authenticity, and encourages applicants to apply even if they don't meet every qualification.

Principal Software Engineer

Company: Restaurant365

Location: USA

Posted Oct 31, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Principal Software Engineer to lead the development of new features and products. The role requires expertise in C, SQL databases, and cloud computing, as well as experience with Agile development concepts and distributed version control systems.

Account Executive

Company: SpryPoint

Location: USA

Posted Oct 31, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is seeking an Account Executive to join its Go-To-Market department, responsible for articulating the value proposition of the entire SpryPoint solution suite to prospect audiences, creating demand, and effectively managing sales cycles.

Senior Brand Gen Manager

Company: Samsara

Location: USA

Posted Oct 31, 2024

Samsara is a company that helps improve the safety, efficiency, and sustainability of physical operations. They are looking for a Sr BrandGen Manager to lead the development and execution of fully integrated omnichannel brand campaigns. The company offers a competitive total compensation package, flexible working, and a commitment to diversity and inclusion.

Senior Software Engineer

Company: AffiniPay

Location: USA

Posted Oct 31, 2024

The job posting is looking for a senior software engineer to help build new products and develop capabilities for users. The engineer will work with a team to design, build, and maintain a product called Smart Spend, which will impact the business practices of diverse customers.

Senior Marketing Manager

Company: SpryPoint

Location: USA

Posted Oct 31, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, with a team of experts dedicated to helping clients improve their operations and better serve their customers. The company has received a strategic investment from Norwest and is looking for a Senior Marketing Manager to develop and execute comprehensive SaaS marketing strategies.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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