Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Software Engineer (Python/Django)

Company: AffiniPay

Location: USA

Posted Oct 30, 2024

The job posting is for a Senior Software Engineer to lead a team in building and scaling a personal injury legal practice management software. The role requires technical expertise, leadership, and collaboration with other teams.

SAP APM and Workflow Application Developer

Company: Cognizant

Location: USA

Posted Oct 30, 2024

Cognizant is looking for an SAP APM and Workflow Application Developer to join their dynamic team. The role involves developing technical solutions to improve broker compensation processes, implementing APM rule formulas, and supporting initial and renewal Medicare enrollments.

Service Desk Administrator III- Orders & Billing

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Service Desk Admin III role is responsible for facilitating orders and billing scenarios, providing technical support, and collaborating with management. The ideal candidate should have experience in a similar field, excellent analytical and problem-solving skills, and a passion for learning and developing others.

Implementations Consultant - Supply Chain Solutions

Company: Everstream Analytics

Location: USA

Posted Oct 30, 2024

Everstream Analytics is looking for a customer-focused Implementations Consultant to join their Professional Services team. The role involves advising clients on best practices, system capabilities, and limitations, and facilitating data and system integrations. The ideal candidate has a bachelor's degree, at least 4 years of experience in B2B SaaS implementation, and is a self-starter with a curious attitude and willingness to learn.

Manager OTC/TM - ERP & Business Apps

Company: iHerb

Location: USA

Posted Oct 30, 2024

The SAP Manager OTCTM is responsible for managing a team, providing leadership, and ensuring governance and compliance of SAP OTCTM systems. The ideal candidate has a deep functional knowledge of OTCTM and strong leadership and project management skills.

Supervisor BCBA Talent Acquisition

Company: Blue Balloon ABA

Location: USA

Posted Oct 30, 2024

Blue Balloon ABA is hiring a Supervisor of BCBA Talent Acquisition to lead the recruitment of compassionate and mission-driven individuals. The role involves partnering with hiring managers, developing strategies to market talent opportunities, and providing exceptional client service.

Senior Staff Technical Program Manager - Data

Company: Airbnb

Location: USA

Posted Oct 30, 2024

Airbnb is looking for a Technical Program Manager to join their Infrastructure team. The role involves partnering with data engineering and product teams to build data-driven decision making capabilities. The ideal candidate has a technical background, strong communication skills, and experience with storage and data systems.

Data Consultant - Corporate

Company: Yipitdatajobs

Location: USA

Posted Oct 30, 2024

YipitData is a market-leading data and analytics firm that provides accurate and detailed insights to industries. The company has raised $475M and has been recognized as one of Inc's Best Workplaces. They are expanding their Solutions team and are looking for a Data Consultant to develop and deliver data-driven insights products for clients.

Senior Software Engineer - Platform Tooling

Company: Weights & Biases

Location: USA

Posted Oct 30, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Software Engineer for Platform Tooling to set up and maintain infrastructure standards, develop tools, and troubleshoot issues. The company offers competitive salary, equity, and benefits packages.

Senior Analytics Engineer

Company: Rocket Money

Location: USA

Posted Oct 30, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company is looking for an Analytics Engineer to join their team, who will own the end-to-end process of designing, building, and maintaining data models that drive business insights and decision-making.

Director of Product Management - Device Management

Company: JumpCloud

Location: USA

Posted Oct 30, 2024

JumpCloud is a company that delivers a unified open directory platform for securely managing identities, devices, and access. The company is looking for a Director of Device Management to lead the team in developing and growing the device management platform.

Head of Partnerships

Company: Zowie

Location: USA

Posted Oct 30, 2024

Zowie is a company that believes in using AI to improve customer service. They have established strong product traction with midmarket and enterprise customers and are now looking for a Head of Partnerships to build their partner ecosystem. The company is ambitious, innovative, and thrives in a rapidly changing market.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages