Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Revenue Operations Specialist

Company: User Interviews

Location: USA

Posted Oct 31, 2024

User Interviews is a remote company that values continuous improvement and customer feedback. They are looking for a Revenue Operations Specialist to join their team and support their Go-To-Market operations.

Assessment and Content Developer

Company: brightwheel

Location: USA

Posted Oct 31, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking an Assessment and Content Developer to join their Education team. The role requires experience in early childhood education, assessment development, and research studies.

Principal Software Engineer - Supply Chain (Fullstack)

Company: Veho

Location: USA

Posted Oct 31, 2024

Veho is a company that is revolutionizing the post-purchase experience by building a new logistics infrastructure and creating opportunities for brands to engage with customers. The company is looking for a Principal Engineer to lead the Supply Chain Engineering team and create user-friendly solutions for stakeholders.

Account Executive (Mid-Market) - API/CPaaS

Company: Vonage

Location: USA

Posted Oct 31, 2024

The job posting is for a MidMarket Account Executive at Vonage, a global cloud communications leader. The role involves driving growth and success of Vonage's APICPaaS solutions, expanding existing relationships, and cultivating new ones. The job requires experience in MidMarket technology sales, SaaS, Cloud, or API-based communications, and a solution-oriented sales approach.

Sr. Software Engineer - Backend

Company: hims & hers

Location: USA

Posted Oct 31, 2024

The job posting is seeking an experienced Sr Software Engineer to build and maintain a platform for customer orders and prescriptions. The role requires experience with backend services, collaboration, leadership, and technical skills. The company offers competitive benefits and a positive work environment.

Executive Director of Social Networks

Company: Cision

Location: USA

Posted Oct 31, 2024

Brandwatch is seeking a strategic leader for the Executive Director of Social Networks position. The role involves leading a team of Account Managers, building relationships with senior executives, and driving retention and expansion strategies for high-value customers.

Data Strategy Manager

Company: Invisible Technologies

Location: USA

Posted Oct 31, 2024

The text describes Invisible, a company that provides solutions to complex business problems using AI and automation. The company has experienced exponential growth and is looking for a Data Strategy Manager to help clients improve their AI models. The role requires a deep understanding of data science, statistics, and AI, as well as strong management and leadership skills.

Payments and Risk Specialist

Company: SQUIRE

Location: USA

Posted Oct 31, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them manage their shop operations and increase revenue. The company is trusted by barbers in over 3000 shops globally and supports shop owners in bridging the gap between their personal craft and business goals.

Director of Design - Operations

Company: Nava

Location: USA

Posted Oct 31, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. The company is looking for a Director of Design Operations to lead the design team and ensure efficiency in their work.

Digital Customer Success - Campaign Manager

Company: Twilio

Location: USA

Posted Oct 31, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The Digital Customer Success Campaign Manager role is a perfect fit for someone who has an exceptional drive to execute and iterate, is a resourceful problem solver, and has an analytical mindset.

Demand Generation Marketing Manager

Company: brightwheel

Location: USA

Posted Oct 31, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Demand Generation Marketing Manager to lead acquisition marketing efforts. The company values diversity, inclusivity, and continuous learning.

Provisioning Specialist I

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Provisioning Specialist L1 ensures timely delivery of orders and proactively communicates with partners. They follow processes and learn new skills on the job. The role requires creative problem-solving, attention to detail, and excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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