Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Lifecycle Marketing Manager

Company: BigHealth

Location: USA

Posted Oct 31, 2024

Big Health is a company that aims to help millions of people achieve good mental health through digital therapeutics. They are seeking a Lifecycle Marketing Manager to execute marketing initiatives and drive enrollments to their products.

Founding Account Executive

Company: Niceboard

Location: USA

Posted Oct 31, 2024

Niceboard is a profitable B2B SaaS startup looking for a salesperson to help them grow. The company is 100% bootstrapped and independent, and the founder is looking for someone who is hands-on, hungry, and resourceful to help take the company to the next level.

DevOps/SRE Engineer

Company: Answerrocket

Location: USA

Posted Oct 30, 2024

AnswerRocket is seeking a DevOpsSRE Engineer to join their growing team. The role involves designing and managing cloud infrastructure, implementing monitoring systems, and building automation tools. The company values collaboration, transparency, and inclusivity.

Project Manager, Commercial Contracts

Company: Aledade

Location: USA

Posted Oct 31, 2024

Aledade is a public benefit corporation that empowers independent primary care practices. They are looking for a Project Manager to join their legal team to support the contracting function and other initiatives. The ideal candidate will have experience in contracts management and strong project management skills.

Regional Sales Director

Company: Hypr

Location: USA

Posted Oct 30, 2024

HYPR is seeking a Regional Sales Director in NYC to join their mission to create a passwordless world and secure the identity lifecycle. The role requires 5+ years of experience in enterprise SaaS sales, strong communication and presentation skills, and the ability to work in a flexible environment.

Recruiting Coordinator

Company: Magicschool

Location: USA

Posted Oct 30, 2024

The text describes a job opening for a Recruiting Coordinator at MagicSchool, a generative AI platform for teachers. The role involves managing candidate logistics, coordinating interviews, and facilitating communication between candidates, hiring managers, and recruiters. The company offers a range of benefits and values diversity, innovation, and excellence.

Lead Designer

Company: Bounteous

Location: USA

Posted Oct 30, 2024

Bounteous is looking for an experienced Lead Designer to join their growing design practice. The role involves leading and contributing to project quality, creativity, and delivery, as well as mentoring junior designers.

Technical Implementation Specialist

Company: Pavilion Payments

Location: USA

Posted Oct 30, 2024

The ATM Installation Technician assists in organizing and executing new and existing gaming property installations. The candidate will have familiarity with analyzing windows logs, SQL databases, and network diagnostic tools.

NA Enterprise Account Executive

Company: Lucid Software

Location: USA

Posted Oct 31, 2024

Lucid Software is a leader in visual collaboration, helping teams align around a shared vision and collaborate visually. The company has received numerous recognitions for its products and workplace culture, and is looking for an Enterprise Account Executive to lead the strategic business growth for new and existing customers in the California Bay Area market.

Data Scientist

Company: Common App

Location: USA

Posted Oct 30, 2024

Common App is a non-profit organization dedicated to making college admissions more accessible and equitable. They are seeking a Data Scientist to join their team and help build their data analytics and research function.

Technical Program Manager

Company: Goodleap

Location: USA

Posted Oct 31, 2024

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions. They are seeking an experienced Technical Program Manager to lead cross-functional teams in delivering complex technical projects.

Commission Analyst

Company: Incorta

Location: USA

Posted Oct 30, 2024

Incorta is a next-generation data analytics platform that excels at rapidly delivering business value from transactional data. The company is looking for a Commissions Analyst to administer its variable compensation plans and is backed by marquee VCs such as Google Ventures and Kleiner Perkins.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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