Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director, Product Partnerships

Company: Jobber

Location: USA

Posted Oct 22, 2024

Jobber is a company that helps small businesses be successful by providing technology solutions. They are looking for a Director of Product Partnerships to lead their growing team and establish strategic relationships with partners.

Principal Engagement Manager

Company: Assured

Location: USA

Posted Oct 22, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are looking for experienced Principal Engagement Managers to join their team and provide excellent customer experience.

Senior Cloud Platform Engineer

Company: Quanata

Location: USA

Posted Oct 22, 2024

Quanata is a company that provides context-based insurance solutions. They are seeking a Platform Engineer to join their team, who will be responsible for designing and developing the platform architecture, collaborating with development teams, and implementing security and compliance measures.

Partner Manager

Company: PepperJam

Location: USA

Posted Oct 22, 2024

Partnerize is a company that empowers marketers with technology to discover, engage, and convert audiences at scale. They offer a software platform and expert service to help brands generate revenue through their partnerships channels. The company values its employees, clients, and partners, and is committed to diversity and inclusion.

Technology Production Support Associate

Company: Reformation

Location: USA

Posted Oct 22, 2024

Reformation is a revolutionary lifestyle brand that combines stylish designs with sustainable practices. The company is committed to innovation, education, and inclusivity, and is seeking a motivated Production Support Associate to join its growing tech team.

Fire Alarm Designer III

Company: Johnson Controls

Location: USA

Posted Oct 22, 2024

The job description is for a Fire Alarm Designer III at Johnson Controls, requiring a Bachelor's degree, Nicet Level III or above, and 10 years of experience in designing Fire and Security systems. The role involves designing fire alarm systems, directing a design team, and providing technical support.

Senior / Staff Backend Engineer

Company: Livekindred

Location: USA

Posted Oct 22, 2024

Kindred is a member-only home swapping network that allows users to live a travel-rich lifestyle by exchanging primary residences with trusted peers. The company has raised $265M+ from top investors and is looking for a world-class engineer to join their team.

Solution Sales Executive

Company: Workiva

Location: USA

Posted Oct 22, 2024

The job posting is for a Solution Sales Executive responsible for obtaining new business and customer expansion sales opportunities. The role requires building relationships, identifying customer needs, and showcasing Workiva's value proposition. The job offers a competitive salary range, commission-based sales performance, and comprehensive employee benefits package.

Business Development Manager - Education & Therapy Services

Company: Aya Healthcare

Location: USA

Posted Oct 22, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employee growth and development. The company is seeking a Business Development Manager to develop and manage new accounts for Educational Services and Therapy, with a focus on exceeding sales goals and providing exceptional client service.

Production Support Analyst

Company: Arcadia

Location: USA

Posted Oct 22, 2024

Arcadia is a company that helps healthcare providers and payers transform healthcare by aggregating data and providing actionable insights. The company is looking for a Production Support Analyst to join their team, who will be responsible for troubleshooting and resolving issues reported by customers and internal stakeholders.

Payroll Supervisor

Company: Sinch

Location: USA

Posted Oct 22, 2024

Sinch is looking for a Payroll Supervisor to oversee the Americas. The role involves managing and supervising payroll processing, ensuring accuracy and compliance with local regulations, and delivering exceptional service to employees and stakeholders.

Director, People Business Partner

Company: Vanta

Location: USA

Posted Oct 22, 2024

Vanta is looking for a Director People Business Partner to support their global Revenue organization. The role involves being a trusted thought partner, consultant, and coach to senior leaders, and driving initiatives to improve employee performance, engagement, and retention.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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