Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Frontend Engineer, Growth

Company: Webflow

Location: USA

Posted Oct 22, 2024

Webflow is looking for a Senior Frontend Engineer to join their Growth team. The role involves building engineering projects that impact customer acquisition, monetization, and retention. The company offers a competitive salary, equity ownership, and a range of benefits.

Senior Salesforce Administrator

Company: Vercel

Location: USA

Posted Oct 23, 2024

Vercel is looking for a Senior Salesforce Administrator to join their Revenue Operations team. The role involves designing and implementing automations, workflows, and integrations to optimize their tech stack and enhance their processes in Salesforce.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Oct 23, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

Full-Stack Engineer

Company: Hoop

Location: USA

Posted Oct 23, 2024

Hoop is a remote-first startup building the next generation of AI-first productivity software. They are looking for an experienced full-stack engineer to join their team and contribute to the product vision and roadmap.

CX Technical Representative - Extended Services

Company: 1Password

Location: USA

Posted Oct 22, 2024

The job posting is for a CX Technical Representative for the Extended Services team at 1Password. The role involves troubleshooting Tier 2 issues, providing technical assistance to customers, and working with the Extended Services team. The job requires 23 years of related work experience, knowledge of cloud platforms, identity platform providers, and adjacent services, and advanced understanding of technologies that impact 1Password products and solutions.

Senior Full Stack Engineer

Company: Localize

Location: USA

Posted Oct 23, 2024

Localize is seeking a Full Stack Engineer to join their US-based remote team. The engineer will be responsible for implementing new functionality within Localize's core product, building RESTful APIs, and collaborating with other remote engineers.

Sr. Analytics Engineer

Company: hims & hers

Location: USA

Posted Oct 22, 2024

The job posting is looking for a Senior Analytics Engineer to build seamless data products. The role requires experience with SQL, data transformation, and scalable data models. The company offers competitive salary, equity compensation, and comprehensive benefits.

Analytics Manager

Company: Appen

Location: USA

Posted Oct 23, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. They are seeking an experienced Analytics Manager to lead a team of data analysts and manage strategic analytics projects.

Customer Service Representative - Fitness

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 23, 2024

American Specialty Health is hiring customer service professionals for a high-volume call center to assist members with fitness programs. The job requires excellent customer service skills, knowledge of ASH products, and ability to work remotely.

Operations Coordinator - Business Insurance

Company: Newfront

Location: USA

Posted Oct 22, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of performance and growth.

Global Mobility Partner

Company: Renaissance

Location: USA

Posted Oct 23, 2024

Renaissance is a global leader in preK-12 education technology, offering solutions to help educators personalize learning paths for students. The company is seeking a Global Mobility Partner to build and support its global mobility program, providing strategic direction and serving as a resource for HR business leaders and employees.

Corporate FP&A, Manager

Company: Upwork

Location: USA

Posted Oct 22, 2024

Upwork is seeking experienced professionals to join their team, including a Senior Program Manager and a Finance Manager. The company is committed to creating economic opportunities and fostering a diverse and inclusive workforce.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages