Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Account Manager

Company: QuinStreet

Location: USA

Posted Oct 23, 2024

The job posting is seeking an Account Manager to fuel success and growth for customers within a rapidly growing business. The role involves strategically nurturing relationships with top influencers, generating revenue, and delivering optimized services to customers.

Smart Building Engineer - Fault Detection & Diagnosis

Company: Willow

Location: USA

Posted Oct 23, 2024

Willow is a company that has grown from a startup to a global presence, offering a product that digitizes the build world. They are looking for an individual to join their team as an Activate Technology Engineer, who is passionate about real estate, infrastructure technology, and building systems. The role involves advancing Willow's skills library, meeting with customers, and scaling solutions across customers and asset classes.

CX Technical Representative - Core

Company: 1Password

Location: USA

Posted Oct 23, 2024

The job posting is for a CX Technical Representative for the Core team at 1Password. The role involves troubleshooting Tier 2 issues, providing technical assistance to customers, and working with the Extended Services team. The company offers a range of benefits, including health and wellbeing programs, growth and future opportunities, and flexibility and community.

Strategy Lead

Company: Vercel

Location: USA

Posted Oct 23, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a Strategy and Insights team member to drive critical initiatives and support the company's goal of building a culture of excellence.

IT Support Technician

Company: The Motley Fool

Location: USA

Posted Oct 23, 2024

The Motley Fool is a financial information and services firm that is committed to diversity, inclusion, and equity. They are looking for an IT Support team member to help keep their systems running smoothly and provide technical support to their employees. The role involves troubleshooting technical issues, implementing tests, and assisting with projects to make innovative tech more accessible to employees.

Digital Media Manager

Company: QuinStreet

Location: USA

Posted Oct 23, 2024

The job posting is for a media expert position at Cloud Control Media, a marketing agency specializing in higher education. The job involves managing and executing digital marketing campaigns, developing strategies, and collaborating with the creative team. The company offers a competitive salary range of $60,000 to $80,000 annually, as well as benefits and equity.

Channel Account Manager

Company: Bishop Fox

Location: USA

Posted Oct 23, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and services to top companies. They are expanding and hiring a Channel Account Manager to join their team.

PHP/WordPress Developer

Company: The Motley Fool

Location: USA

Posted Oct 23, 2024

The Motley Fool is looking for a talented Freelance PHP Developer to join their team. The role involves contributing to a large PHP 8 codebase, working with TypeScript and React, and collaborating with stakeholders to drive action and build great features.

Lead Sales Engineer

Company: Superhuman

Location: USA

Posted Oct 23, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

Sales Executive Mid-Market and Enterprise

Company: Emburse

Location: USA

Posted Oct 23, 2024

Emburse is a company that helps organizations manage corporate expenses and invoices by automating manual tasks and saving time. They provide a simple and amazing experience for CFOs and their employees, ensuring compliance and reducing costs. The company has over 18,000 customers and 12 million users globally.

Recruiting Coordinator

Company: Apollo

Location: USA

Posted Oct 23, 2024

The role of a Recruiting Coordinator at Apollo is a 1099 contract position that involves coordinating recruiting activities, ensuring a high-touch candidate experience, and working with a strong sense of urgency. The ideal candidate has experience as a Recruiting Coordinator, is exceptionally organized, and has excellent communication skills.

Commercial Manager

Company: Eventbrite, Inc.

Location: USA

Posted Oct 23, 2024

The Commercial Team at Eventbrite is responsible for retaining and growing their customer base, focusing on contract renewals, upsell opportunities, and maximizing value. The team operates at high velocity, understanding event creators' business trends to identify opportunities for mutual growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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