Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Quality Manager

Company: Appen

Location: USA

Posted Oct 22, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. The company has a global crowd of over 1 million contributors and utilizes AI-assisted data annotation platform to collect and label various types of data. Appen is trusted by the world's largest technology companies and is committed to creating an inclusive and diverse workplace.

Senior DevOps Engineer - Delivery Loop

Company: Webflow

Location: USA

Posted Oct 22, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior DevOps Engineer to join their Developer Productivity Pillar. The role involves implementing and maintaining Webflow's build system, overseeing development environments, and mentoring junior team members.

Field Project Manager, EV Charging

Company: The Mobility House

Location: USA

Posted Oct 22, 2024

The Mobility Houses is seeking a self-motivated project manager to join their Project Delivery team to help deploy more vehicle fleet electrification solutions across North America. The company is committed to creating an emissions-free energy and mobility future and has developed an expansive partner ecosystem to integrate electric vehicles into the power grid.

Customer Support Specialist - Payments

Company: AffiniPay

Location: USA

Posted Oct 22, 2024

AffiniPay is looking for a professional and highly motivated problem solver to join their Customer Support Team. The ideal candidate has excellent interpersonal skills, is analytically minded, and is skilled at solving problems and explaining complex issues.

Paid Search Manager

Company: Hostaway

Location: USA

Posted Oct 22, 2024

Hostaway is a SaaS startup seeking a Paid Search Manager to join their team. The role involves managing a multimillion-dollar paid search program, optimizing campaigns, and reporting performance. The company offers competitive compensation, equity, and a dynamic team culture.

Cloud Support Technician

Company: Atmosera

Location: USA

Posted Oct 22, 2024

Atmosera is a full lifecycle cloud technology transformation firm offering professional services, security, and compliance management. They are looking for a Cloud Support Technician to join their managed services team, with responsibilities including monitoring, analyzing, and resolving incidents, installing, configuring, and administering customer resources, and collaborating with Atmosera staff and customers.

Cloud Support Administrator

Company: Atmosera

Location: USA

Posted Oct 22, 2024

Atmosera is seeking a Cloud Administrator to join their Cloud Support Team. The role involves managing the overall health and performance of the platform, fostering a collaborative work environment, and providing exceptional client service.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Oct 21, 2024

HubSpot is seeking a Staff Software Engineer to join the Reporting Product Group. The team works on high-impact projects, connecting customer actions to results, and delivering reports to customers. The ideal candidate has a long track record of delivering high-value projects, is well-versed in engineering principles, and has a thirst for technical challenges.

Growth Marketing Specialist

Company: Ladders

Location: USA

Posted Oct 22, 2024

The company Ladders Inc fosters a dynamic and innovative work environment that values individuality, independence, and community. They prioritize accessibility, collaboration, and personal wellbeing, and are seeking a Growth Marketing Specialist to drive results across multiple marketing channels.

GTM (go-to-market) Lead

Company: Elicit

Location: USA

Posted Oct 22, 2024

Elicit is an AI research assistant that helps researchers make better decisions. The company is looking for a sales hire to define its enterprise product and process, and is offering a competitive salary and benefits package.

WordPress Technical Support Agent

Company: StellarWP

Location: USA

Posted Oct 22, 2024

The job posting is for a Technical Support Agent position at StellarWP, a leading force in the WordPress ecosystem. The ideal candidate will have a deep understanding of WordPress and experience in troubleshooting complex technical issues. The job offers a permanent remote full-time position with a pay range of $18 to $25 per hour.

DevOps Engineer

Company: Zingtree

Location: USA

Posted Oct 22, 2024

Zingtree is looking for a MidLevel DevOps Engineer to join their growing team. The role involves designing and implementing CICD pipelines, automating infrastructure provisioning, and troubleshooting issues in production environments.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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