Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Compliance Manager

Company: Nextech

Location: USA

Posted Oct 21, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers competitive pay, benefits, and a comprehensive wellness program. The Compliance Manager role involves developing and implementing compliance policies and procedures.

B2B Support Specialist

Company: Framework

Location: USA

Posted Oct 21, 2024

Framework is a startup that aims to create products that are designed to last, with a focus on sustainability and customer experience. They are looking for a B2B Support Specialist to help deliver excellent support to their growing business customer base.

Principal Engineer, Marketing Technology

Company: Airbnb

Location: USA

Posted Oct 21, 2024

The text describes the Marketing Technology (MarTech) team at Airbnb, seeking a Principal Engineer to lead the architectural design and strategic direction of the next generation MarTech Platform. The team aims to deliver personalized marketing experiences, drive engagement and growth, and contribute to Airbnb's mission.

Flight Software Engineering Manager

Company: Muon Space

Location: USA

Posted Oct 21, 2024

Muon Space is seeking a Flight Software Engineering Manager to lead a team of software engineers in developing satellite software and firmware. The ideal candidate has experience in managing complex software projects and has a strong technical background.

Commercial Account Executive

Company: Grafana Labs

Location: USA

Posted Oct 21, 2024

Grafana Labs is looking for a Commercial Account Executive to prospect and close new business in the West Region of the US. The ideal candidate has a technical background, experience in infrastructure technology sales, and is able to understand and convey the value of Grafana Cloud and Grafana Enterprise.

Senior DevOps Engineer

Company: Gradient AI

Location: USA

Posted Oct 21, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. They are looking for a DevOps and Machine Learning Ops Engineer to help build functional systems that improve customer experience.

People Analytics Analyst

Company: Plaid

Location: USA

Posted Oct 21, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is looking for a People Analytics Team member to help create the vision and build the future of their People reporting and analysis foundation.

Senior Technical Product Manager

Company: Figure

Location: USA

Posted Oct 21, 2024

Figure is a financial technology company that is revolutionizing the industry with its scaled and rapidly expanding technology platform. The company is looking for a Senior Technical Product Manager to drive the development of its technical products from concept to launch.

Sales Tax Analyst

Company: Blackpoint Cyber

Location: USA

Posted Oct 21, 2024

Blackpoint Cyber is a leading cybersecurity company that provides threat hunting, detection, and remediation technology. They are looking for a Sales Tax Analyst to join their finance team.

Sales Operations Analyst

Company: Angi

Location: USA

Posted Oct 21, 2024

Angi is a company that helps homeowners find and hire local professionals for home services. The Sales Commissions and Analytics team provides insights and drives business strategy. The compensation team is responsible for developing and modeling variable compensation plans. The company values diversity and offers competitive compensation and benefits.

Senior Principal SFA

Company: Airbnb

Location: USA

Posted Oct 21, 2024

The job posting is for a high-impact role in the Marketing Strategic Finance amp Analytics team, requiring 12+ years of experience in finance, business, and analytics. The role involves leading a small team, managing budgets, and collaborating with senior stakeholders.

Call Center Associate

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Oct 21, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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