Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

VP Sales, Commercial

Company: Yubico

Location: USA

Posted Oct 21, 2024

Yubico is a company that aims to make secure login easy and available for everyone. They were founded in 2007 and have since grown to become a global company with a strong company culture. They offer a range of products and services, including the YubiKey, which is a security key that provides an additional layer of security for online transactions. Yubico also has a strong focus on philanthropy and donates YubiKeys to organizations that help at-risk individuals.

Software Engineer - Billing

Company: Figma

Location: USA

Posted Oct 21, 2024

The Billing Team at Figma is looking for a software engineer to contribute to the growth of the company. The role involves designing, building, and shipping a smooth payment and billing experience for customers. The team is looking for someone with 5+ years of experience, a proven track record of building high-quality products, and strong collaboration and communication skills.

Director - Project Management & Training

Company: hims & hers

Location: USA

Posted Oct 21, 2024

The role is for a Director to manage a team of project managers, clinical trainers, and customer support trainers to ensure successful project launches and product implementations on the Hims and Hers platform. The ideal candidate has 12+ years of experience in managing complex project management and training teams, with a strong track record of solving problems and delivering results.

Senior Manager - GTM Finance & Strategy

Company: brightwheel

Location: USA

Posted Oct 21, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a strategic finance leader to drive decision-making and growth.

Senior Systems Administrator

Company: Barbaricum

Location: USA

Posted Oct 21, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers with a focus on Defense and National Security mission sets. They leverage their expertise to transform the way customers approach complex problem sets by bringing the latest technology and talent to bear.

Sales Development Representative (SDR) - Symmetry

Company: Gusto, Inc.

Location: USA

Posted Oct 21, 2024

The job description is for a Sales Development Representative at Symmetry Software, a payroll infrastructure company. The role involves identifying, qualifying, and setting up prospective clients with account executives. The job requires a consultative sales approach, resilience, and the ability to work in a fast-paced SaaS environment.

Sales Project Manager II

Company: Renaissance

Location: USA

Posted Oct 21, 2024

Renaissance Learning is a global leader in preK-12 education technology, offering solutions to help educators personalize learning paths for students. The company is seeking a Sales Project Manager II to drive central initiatives and contribute to its mission of accelerating learning for all.

Product Infrastructure Engineer

Company: Gusto, Inc.

Location: USA

Posted Oct 21, 2024

The role is for an engineer to work on developer productivity improvements at Gusto, focusing on RubyRails architecture, tooling, and agile development. The team aims to improve developer productivity through their work on tools, systems, and organizational processes.

Associate General Counsel

Company: Flock Safety

Location: USA

Posted Oct 21, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking a self-motivated and experienced attorney to join their legal team. The role will involve partnering with various teams, providing guidance on partnership and strategic initiatives, and ensuring compliance with relevant laws and regulations.

Director of Product

Company: Sensor Tower

Location: USA

Posted Oct 21, 2024

The Director of Product will be responsible for building and growing new product offerings within Sensor Towers' market intelligence platform. The role requires experience in product leadership, data-driven product development, and cross-functional leadership.

Solutions Engineer

Company: Quantum Metric

Location: USA

Posted Oct 21, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits and perks, including flexible work environments, professional development opportunities, and a collaborative culture.

Sanctions Specialist

Company: Mercury

Location: USA

Posted Oct 21, 2024

Mercury is hiring a Sanctions Specialist to support their efforts in watchlist screening, transaction monitoring, and managing alerts for PEPs and adverse media. The role requires experience in sanctions regulations, product knowledge, and ability to work in a high-risk environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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