Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Head of Performance/Growth Marketing

Company: Alpha Lion

Location: USA

Posted Oct 10, 2024

Alpha Lion is a company that stands at the forefront of sports nutrition, with a mission to unlock the limitless potential within every individual. They believe in the power of relentless self-improvement, resilience, and the courage to continuously seek a better version of oneself. The company is looking for a Head of Performance Growth Marketing to join their team.

Business Development Representative (BDR)

Company: Bishop Fox

Location: USA

Posted Oct 10, 2024

Bishop Fox is a professional services firm focused on offensive security, seeking a Business Development Representative to build relationships with potential customers and help them secure their networks, data, and applications.

Staff Software Engineer, Lead

Company: Boulevard

Location: USA

Posted Oct 10, 2024

Boulevard is a company that provides a client experience platform for appointment-based self-care businesses. They empower their customers to give their clients more magical moments. The company values diversity, experimentation, and simplicity. They are looking for an Engineering Lead to join their team.

Design Frontend Engineer

Company: Nava

Location: USA

Posted Oct 10, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. The company focuses on populations that are the least protected and aims to restore trust between people and public institutions. As a Design Frontend Engineer at Nava, the individual works on building scalable infrastructure for government programs and converting visual designs into clean accessible code.

Tax Professional

Company: H&R Block

Location: USA

Posted Oct 10, 2024

HampR Block is a company that values diversity and inclusion, and is committed to helping people and communities. They offer a range of benefits and opportunities for growth and development, and are looking for tax professionals to join their team.

DevSecOps Engineer

Company: Raft

Location: USA

Posted Oct 10, 2024

Raft is a customer-obsessed non-traditional small business looking for an experienced DevSecOps Engineer to support their customers and build a data platform for the Department of Defense. The company offers a competitive salary, benefits, and a collaborative work environment.

Salesforce Release Administrator

Company: Softrams

Location: USA

Posted Oct 10, 2024

Softrams is a digital services firm that provides humancentered solutions and empowers digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and innovation. The company is looking for a highly skilled Salesforce Release Admin with a deep understanding of Salesforce DevOps and is offering a competitive salary and benefits package.

Marketing Manager

Company: Blue Balloon ABA

Location: USA

Posted Oct 10, 2024

Blue Balloon ABA is looking for a Marketing Manager to educate clinical stakeholders on the benefits of ABA and the differentiation of their program. The role requires strategic thinking, ABA knowledge, and excellent communication skills. The company offers a competitive flexible pay, flexible schedule, and professional development opportunities.

Business Development Director

Company: bttr

Location: USA

Posted Oct 10, 2024

Bttr is a digital design studio seeking a Business Development Director to lead the next phase of growth. The role involves identifying and securing new business opportunities, building relationships with clients, and developing a pipeline of leads.

Sr. Technical Account Manager

Company: Mattermost

Location: USA

Posted Oct 10, 2024

Mattermost is a secure workflow-centric collaboration platform that provides integrated workflow automation, AI acceleration, and team messaging. The company serves various industries, including technology, public sector, national defense, and financial services. The role of a Technical Lead is to guide key customers through implementation, integration, and expansion of Mattermost as their central communication platform.

Technical Proposal Writer

Company: Makpar

Location: USA

Posted Oct 10, 2024

Makpar Corporation is a small business that specializes in modernizing IT infrastructure for the Federal government. They are proud to be a Great Place to Work certified and have received several awards. They are seeking an experienced Technical Proposal Writer to plan, write, and deliver technical content for proposals.

Corporate Account Executive

Company: Webflow

Location: USA

Posted Oct 10, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Corporate Account Executive to help grow their presence upmarket and build meaningful relationships with customers.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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