Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Call Center Representative

Company: EverService

Location: USA

Posted Oct 11, 2024

Nexa Healthcare is a call center organization that serves as a solutions partner in the healthcare industry. The company culture is people-focused, and employees are passionately engaged with their work. The job description is for a customer service representative who will manage calls for healthcare clientele, including private practice hospitals and hospice services.

Associate Sales Lead

Company: Loka, Inc

Location: USA

Posted Oct 10, 2024

The job posting is looking for an exceptional Associate Sales Executive to join the team and drive growth. The role requires a strategic thinker with a strong technical aptitude and/or proven domain expertise in a key Loka vertical. The company offers a competitive base salary, quarterly bonus structure, and benefits.

Customer Success Manager - Ecommerce

Company: Pipe17

Location: USA

Posted Oct 11, 2024

The job description is for a Customer Success Manager at Pipe17, responsible for onboarding and supporting customers, with a focus on ecommerce and B2B sales platforms. The role requires strong communication and analytical skills, with experience in software and tech industry.

Security Consultant, Operational Technology

Company: Guidepointsecurity

Location: USA

Posted Oct 11, 2024

GuidePoint Security is a rapidly growing company looking for an OT Security Consultant with experience in OT security, network architecture, and cybersecurity. The company offers a range of benefits, including remote work, flexible time off, and a retirement plan.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Oct 11, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within assigned territories and accounts. The successful candidate will have significant enterprise software sales experience, a strong team mentality, and excellent communication and presentation skills.

Senior Business Underwriting Associate

Company: Branch

Location: USA

Posted Oct 11, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity, innovation, and teamwork, and are seeking a Senior Business Underwriting Associate to join their Compliance team.

People Operations Coordinator

Company: CaptivateIQ

Location: USA

Posted Oct 11, 2024

CaptivateIQ is a leading sales commission platform seeking a People Operations Coordinator to join their team. The role involves providing excellent employee experience, ensuring timely administrative execution, and supporting benefits and perks administration.

Manager, Risk Operations Enablement

Company: Stripe

Location: USA

Posted Oct 10, 2024

The job posting is for a Risk Business Process Team Lead at Stripe, responsible for building and optimizing mission-critical business processes. The team will partner cross-functionally to evolve Stripe's Risk ecosystem and deliver an exceptional user experience.

Senior Field Marketing Manager

Company: Red Canary

Location: USA

Posted Oct 11, 2024

The job posting is for a Senior Field Marketing Manager position at Red Canary. The role involves analyzing sales pipeline health, developing marketing campaigns, and collaborating with cross-functional teams. The job requires 7+ years of experience in B2B field marketing, creative and innovative thinking, and excellent interpersonal skills.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Oct 11, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within assigned territories and accounts. The ideal candidate has significant enterprise software sales experience, a strong team mentality, and excellent communication and presentation skills.

Customer Success Specialist

Company: ECP

Location: USA

Posted Oct 11, 2024

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. The company is looking to expand its customer base and develop new products to improve the quality of life for seniors and improve clinical business compliance and operational performance for its customers.

Revenue Operations Manager (SaaS Subscription)

Company: Pipe17

Location: USA

Posted Oct 11, 2024

The company is looking to hire a Revenue Operations Manager to build, enhance, and scale processes, tools, and systems for their go-to-market teams. The role requires a strong technology, revenue, sales, and marketing operations background, with experience in building operations for PLG sales-assisted and enterprise sales motions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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