Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Professional Services Consultant

Company: Menlo Security

Location: USA

Posted Oct 11, 2024

Menlo Security is a company that enables secure connections, communication, and collaboration. They are looking for a senior technical individual contributor to join their services team, who will provide strategic and tactical guidance to customers, and work with key stakeholders to review business and operation challenges.

Developer Advocate

Company: Secoda

Location: USA

Posted Oct 11, 2024

Secoda is hiring a Developer Advocate to join their growing Marketing team. The role involves producing technical content, conducting product demos, and engaging with the community. The company offers competitive pay, unlimited paid time off, and a flexible work environment.

Manager - Enterprise Sales

Company: Webflow

Location: USA

Posted Oct 11, 2024

Webflow is looking for an Enterprise Sales Manager to help grow their presence in the Enterprise market. The role involves building a sales team, owning results, and driving growth. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Senior Product Manager, Business Platform & Growth

Company: Huntress

Location: USA

Posted Oct 11, 2024

Huntress is a cybersecurity company that offers a range of products and services to protect small to midsize businesses from cyber threats. The company is looking for a senior product manager to lead the development of its managed cybersecurity platform. The job requires experience with backend services, product teams, and engineering teams, as well as a proven track record of working closely with stakeholders and customers.

Enterprise Account Executive

Company: Cision

Location: USA

Posted Oct 11, 2024

Brandwatch is a Cision product that empowers companies to understand and engage with customers through digital consumer intelligence and social media management tools. They are looking for an Enterprise account executive to focus on developing new business in a greenfield territory.

Director of Customer Success

Company: Procore Technologies

Location: USA

Posted Oct 11, 2024

The job description is for a Director of Customer Success at Procore Technologies, a company that provides cloud-based construction management software. The role involves leading and managing a customer-facing team, developing customer success strategies, and building strong customer relationships.

Enterprise Account Executive

Company: Cision

Location: USA

Posted Oct 11, 2024

Brandwatch is a Cision product that empowers companies to understand and engage with customers through digital consumer intelligence and social media management tools. They are looking for an Enterprise account executive to focus on developing new business in a greenfield territory.

Technical Engagement Manager, Drug Discovery

Company: SandboxAQ

Location: USA

Posted Oct 11, 2024

SandboxAQ is a company that uses AI and quantum computing to solve challenging problems and make a positive impact. They partner with global leaders to identify applications that would benefit from quantum-based solutions. The company is seeking a Technical Engagement Manager to join their team and facilitate client engagements.

Lead Experience Designer - Production (Library)

Company: Airbnb

Location: USA

Posted Oct 11, 2024

Airbnb is seeking a seasoned Production Designer to build and deploy design asset libraries and supporting processes to support their annual product launch cycle. The ideal candidate has a deep understanding of creating detailed production libraries, redlining complex designs, and refining design systems for consumer-facing products.

Project Manager

Company: Kontakt.io

Location: USA

Posted Oct 11, 2024

Kontaktio is a company that builds technologies to transform buildings into indoor spaces. They are seeking a motivated and detail-oriented Project Manager to join their team. The company is growing and is looking for a self-starter who thrives in a fast-paced environment.

Business Intelligence Analyst

Company: Miaplaza

Location: USA

Posted Oct 11, 2024

The job posting is for a Data Analyst position at Miaplaza Inc, a company that delivers innovative educational experiences. The role involves empowering teams to make data-driven decisions, working closely with stakeholders, and developing BI solutions. The company offers a competitive compensation package, flexible working hours, and a fast-growing environment.

Account Executive (Director of Strategic Accounts)

Company: OfferFit

Location: USA

Posted Oct 11, 2024

OfferFit is looking for a driven Account Executive Director of Strategic Accounts to join their team. The role involves winning and growing business by owning new and existing senior customer relationships. The company offers a competitive benefits package, including generous PTO, 100 remote work environment, and opportunities for growth and development.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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