Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Designer - Fulfillment

Company: hims & hers

Location: USA

Posted Oct 10, 2024

The job posting is looking for a Sr Product Designer to lead the design of the Hims and Hers proprietary Rx Fulfillment and Warehouse Management System. The ideal candidate is a collaborative, detail-oriented, and strategic thinker who can work in a fast-paced environment and has experience designing for complex workflows.

General Job Template

Company: Buildout

Location: USA

Posted Oct 10, 2024

Buildout is a company that provides software products and services to commercial real estate brokers, aiming to help them find and transact properties more efficiently. The company has a strong focus on customer satisfaction and has a team dedicated to customer onboarding and support.

Insights Consultant

Company: Cision

Location: USA

Posted Oct 10, 2024

Cision is a global leader in PR, marketing, and social media management technology and intelligence. They are committed to fostering an inclusive environment and have been recognized for their diversity and inclusion efforts.

Manager of Academy Operations

Company: Pax8

Location: USA

Posted Oct 10, 2024

The Manager of Academy Operations owns and manages process structure improving Partner Services organizational efficiencies and manages the Academy Operations project management team. They collaborate with Academy Leadership Coaching Content Peer Group and Instructor Lead Courses teams to ensure that projects are completed ontime and deliver expected results.

Senior Product Designer - Incentives & Authentication

Company: hims & hers

Location: USA

Posted Oct 10, 2024

The job posting is looking for a Sr Product Designer to lead the design of the Hims and Hers platform, working closely with Design, Product Management, and Engineering. The ideal candidate is a collaborative, detail-oriented, and strategic thinker who can drive design solutions and elevate the user experience.

Enterprise Architect

Company: Webflow

Location: USA

Posted Oct 10, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for an Enterprise Architect to shape its technological future, with a focus on data mapping, integrations, and change management.

Researcher

Company: Apollo.io

Location: USA

Posted Oct 10, 2024

Apolloio is looking for a Contract Researcher to improve the user experience of their product. The role involves driving forward the customer-centric vision, partnering with stakeholders, and executing studies efficiently.

Solutions Architect - Commercial

Company: Stripe

Location: USA

Posted Oct 10, 2024

The job posting is for a Solutions Architect at Stripe, a financial infrastructure platform. The role involves building relationships with c-level executives, providing business and technical thought leadership, and becoming a trusted advisor to solve mission-critical business challenges.

Vice President of Revenue & Performance Marketing

Company: ActiveCampaign

Location: USA

Posted Oct 10, 2024

The job description is for a Vice President of Revenue amp Performance Marketing at ActiveCampaign. The role involves building and driving the marketing growth engine, developing innovative cross-channel GTM programs, and driving investment strategy execution and continuous optimization.

Account Executive

Company: StackAdapt

Location: USA

Posted Oct 10, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for an Account Executive Growth to generate high-quality leads and new business opportunities. The role involves developing and executing strategies to meet or exceed a $1M USD annual target through programmatic advertising closes within the SMB segment.

Senior Vice President - Marketing

Company: Apollo.io

Location: USA

Posted Oct 10, 2024

Apolloio is seeking a Senior Vice President of Marketing to drive growth. The ideal candidate has 10+ years of senior leadership experience in marketing, with a proven track record of driving top-offunnel growth and delivering aggressive year-over-year growth.

Clinical Network Recruiter I (Entry level)

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 10, 2024

American Specialty Health Incorporated is seeking a Clinical Network Recruiter I to join their Practitioner ContractingCommunications team. The position involves making outbound sales calls to prospective practitioners and requires strong verbal and telephone communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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