Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Quality Manager

Company: Gametime United

Location: USA

Posted Oct 09, 2024

Gametime is a company that aims to unite the world through shared experiences. They provide a platform for people to discover and access live events. The company is looking for a quality manager to oversee the quality function and manage a team of quality specialists.

Senior Software Engineer (Salesforce)

Company: Nava

Location: USA

Posted Oct 09, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They prioritize diversity and inclusion, offer competitive benefits, and have a flexible work arrangement.

Implementation Project Manager

Company: Avetta

Location: USA

Posted Oct 09, 2024

The Implementation Project Manager is responsible for managing the implementation project for new clients and existing client expansions. They will work closely with the client to ensure that their internal processes align with the Avetta platform and provide ongoing training and support.

Sales Development Representative (SDR)

Company: Webflow

Location: USA

Posted Oct 09, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. They are looking for a Sales Development Representative to help grow their team by engaging new prospects for Webflow Enterprise.

Senior Backend Engineer - Access Control

Company: Webflow

Location: USA

Posted Oct 09, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is looking for a Senior Backend Engineer to join their Access Control team, who is experienced with permission systems and values building secure software with a great user experience.

Project Manager

Company: Extropy

Location: USA

Posted Oct 09, 2024

Extropy Advisors is a financial digital transformation agency that helps companies transition into an automated paperless environment. They offer advisory services, reseller partnerships, and professional services to improve workflow efficiency and accuracy. The company values commitment, ingenuity, collaboration, and leadership in their digital transformation journey.

Senior Staff Product Designer, Business Insurance

Company: Gusto

Location: USA

Posted Oct 09, 2024

Gusto is a modern online people platform that helps small businesses take care of their teams. The company offers a range of products and services, including full-service payroll, health insurance, 401ks, and expert HR and team management tools. Gusto's mission is to create a world where work empowers a better life, and it starts right here at Gusto.

Account Executive - Enterprise

Company: Sprout Social

Location: USA

Posted Oct 09, 2024

Sprout Social is looking for an Account Executive to join their Enterprise sales team. The role involves prospecting, developing, and closing sales opportunities with new and existing customers. The ideal candidate will have 4+ years of closing experience in B2B sales, proven success selling to enterprise organizations, and strong business acumen.

Full Stack Engineer - Growth

Company: Stripe

Location: USA

Posted Oct 09, 2024

The job posting is for a Growth Engineering team at Stripe, responsible for building and owning systems, products, and internal tools to power the company's growth. The team is looking for someone with 5+ years of software development experience, deep technical expertise, and experience building production frontend web experiences and maintaining backend APIs.

Senior Capture Manager

Company: Oddball

Location: USA

Posted Oct 09, 2024

Oddball is hiring a Senior Capture Manager to support and manage capture efforts across all business units. The role will involve creating winning strategies and dynamic solutions to grow the company. The company values learning, growth, and making a big impact.

Sales Enablement Specialist

Company: Yubico

Location: USA

Posted Oct 09, 2024

Yubico is a company that specializes in security keys and is looking for a Sales Enablement Specialist to join their team. The company values diversity and inclusivity and offers a range of benefits to its employees, including a holistic Total Rewards package.

Senior Financial Analyst - Marketing & Legal

Company: Twilio

Location: USA

Posted Oct 09, 2024

Twilio is seeking a Senior Financial Analyst to join their Corporate Finance team. The role will involve partnering with marketing and legal teams, managing budgets, and providing financial analysis. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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