Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Creative Strategy Lead

Company: Apexgrowth

Location: USA

Posted Oct 08, 2024

Apex Growth is a growth marketing agency that provides strategic consulting for technology companies. They specialize in paid media, conversion rate optimization, and custom marketing technology implementation. The company is looking for a Creative Strategy Lead to join their team.

Data Scientist II

Company: Earnest

Location: USA

Posted Oct 08, 2024

Earnest is a company that aims to make higher education accessible and affordable for everyone. They provide financial support and tools to help people manage their debt and achieve their financial goals. The company values diversity, inclusion, and equity, and offers a range of benefits and perks to its employees.

Scriptwriter for Digital Marketing

Company: OnHires

Location: USA

Posted Oct 08, 2024

The company is looking for a creative and detail-oriented Scriptwriter to join their team. The ideal candidate will have a strong awareness of the latest digital trends and the ability to craft engaging scripts for social media video ads.

Senior Data Scientist

Company: Kalibri Labs

Location: USA

Posted Oct 08, 2024

Kalibri Labs is looking for a Senior Data Scientist to support product development with insights gained from analyzing company data. The company is growing and is looking for passionate and hardworking individuals to join their team.

Enterprise Account Executive

Company: Teleport

Location: USA

Posted Oct 09, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Senior Account Executive - Mid Market Payroll & HR Solutions

Company: Restaurant365

Location: USA

Posted Oct 09, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is focused on empowering team members and constantly improving to be the best in class. The Senior Account Executive role is responsible for selling the R365 Workforce Solution and related products to mid-market restaurants.

Director, AI Products - Cybersecurity

Company: SimSpace

Location: USA

Posted Oct 08, 2024

SimSpace is a cybersecurity company that provides an elite cyber range platform to curate unassailable cyber defenses. They are looking for a Director AI Cybersecurity Products to lead their efforts in dramatically changing security operations and risk management outcomes using new and disruptive AI-driven cybersecurity solutions.

Senior Product Manager, Operations

Company: Futurhealth

Location: USA

Posted Oct 08, 2024

The job posting is looking for a Sr Product Operations Manager to help take FuturHealth's Product team to the next level. The role involves creating and implementing tools, systems, and processes to streamline work and drive adoption and adherence. The ideal candidate has experience in product operations or product management within B2C wellness companies, familiarity with certain tools, and a history of successfully leading projects.

Health Care Customer Service

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Oct 08, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Customer Marketing Associate

Company: Brightwheel

Location: USA

Posted Oct 08, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child by giving teachers more time with students and engaging parents. The company is seeking a Customer Marketing Associate to join its marketing team.

Lead Data Analyst, Product

Company: Himshers

Location: USA

Posted Oct 08, 2024

Hims amp Hers is a health and wellness platform that offers nonprescription products and personalized prescription solutions for various conditions. The company is looking for a Manager of Product Analytics to shape the customer experience through experimental design and hypothesis testing.

Senior Product Manager, AI

Company: Futurhealth

Location: USA

Posted Oct 08, 2024

The role involves leading the development of AI product strategy, spearheading innovations, and collaborating with teams to deliver targeted AI features. The ideal candidate has over 5 years of experience in product development with a strong background in AI and data science.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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