Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Cloud Support Engineer - SQL

Company: Snowflake

Location: USA

Posted Oct 08, 2024

Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. The company is looking for a Senior Cloud Support Engineer to join their team, with a focus on delivering world-class support to customers.

Vice President of Market Growth

Company: ActiveCampaign

Location: USA

Posted Oct 08, 2024

The role requires a performance-driven leader with a passion for setting and surpassing ambitious targets, who can develop and execute comprehensive sales strategies, align sales with product marketing and customer success teams, and drive revenue growth.

Customer Success Trainer

Company: brightwheel

Location: USA

Posted Oct 08, 2024

Brightwheel is seeking a trainer for their customer-facing teams. The trainer will help new team members ramp up quickly and become productive team members. The role requires strong coaching and teaching skills, ability to prioritize tasks, and comfort with ambiguity in a fast-paced startup environment.

Senior Product Manager - Growth

Company: Futurhealth

Location: USA

Posted Oct 08, 2024

The role of Senior Product Manager Growth involves driving growth initiatives, leveraging insights, and collaborating with diverse teams to enhance product features and improve user journeys. The ideal candidate has experience in consumer growth or product management, strong experimentation skills, and excellent relationship-building abilities.

Graduate Assistant – Peer Writing Mentor

Company: Adtalem Global Education

Location: USA

Posted Oct 08, 2024

The job description is for a Graduate Assistant Peer Writing Mentor at Walden University. The role involves working with students, providing writing and APA support, and facilitating small group sessions. The job requires strong communication and writing skills, as well as the ability to work independently and manage time effectively.

Employee Benefits - Client Manager

Company: Newfront

Location: USA

Posted Oct 08, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of trust, and is looking for a Total Rewards Client Manager to assist employee benefits clients and partner with large Bay Area technology clients.

Site Reliability Engineer (SRE)

Company: CaptivateIQ

Location: USA

Posted Oct 08, 2024

CaptivateIQ is a company that offers an agile commission solution, and they are looking for a Site Reliability Engineer to join their team. The role involves designing, developing, and maintaining infrastructure, as well as ensuring the reliability and performance of their applications. The company offers a range of benefits, including flexible vacation days, mental health days, and a 401k plan.

Product Designer

Company: SentiLink

Location: USA

Posted Oct 08, 2024

SentiLink provides innovative identity and risk solutions, and is seeking a talented Product Designer to lead the redesign of their flagship dashboard product.

Principal Product Manager - Investing

Company: Wealthfront

Location: USA

Posted Oct 08, 2024

Wealthfront is looking for a Principal Product Manager to own the roadmap for some of our most important Investing product initiatives. The role requires strong strategic thinking skills, exceptional judgment, analytical rigor, and executional excellence.

Sales Process & Platforms Specialist

Company: Cision

Location: USA

Posted Oct 08, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, offering a range of solutions to help brands and organizations identify, connect, and engage with customers and stakeholders. The company is committed to fostering an inclusive environment and has been recognized for its diversity and inclusion efforts.

Senior Revenue Operations Analyst

Company: Red Canary

Location: USA

Posted Oct 08, 2024

Red Canary is looking for a Senior Revenue Operations Analyst to join their team. The role involves optimizing revenue generation activities, leading process improvements, and providing data-driven insights to drive strategic decision-making.

Manager - Engagement Managers

Company: Grafana Labs

Location: USA

Posted Oct 08, 2024

Grafana Labs is seeking a dynamic Manager for their Engagement Management team to drive successful business outcomes in the observability domain. The role involves managing teams, building frameworks, and ensuring customer success.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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