Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Resident Solutions Architect

Company: Acceldata

Location: USA

Posted Oct 09, 2024

Acceldata is a company that provides Enterprise Data Observability solutions, and they are seeking a technical Resident Solution Architect to lead customer technical projects. The company values an out-of-the-box mindset and provides its employees with flexible PTO, employer-paid benefits, and other perks.

MSP Enablement Manager

Company: 1Password

Location: USA

Posted Oct 09, 2024

1Password is seeking a talented MSP Partner Enablement Manager to play a pivotal role in defining and executing enablement solutions tailored to drive revenue growth across 1Password's MSP Partners. The role requires 3+ years of experience working with channel resellers, carriers, MSP, or distribution organization, and a strong business acumen and sound judgment with the ability to understand customer needs and shape enablement initiatives accordingly.

Territory Development Representative

Company: Workiva

Location: USA

Posted Oct 09, 2024

The job posting is for a Territory Development Representative (TDR) at Workiva, a rapidly growing SaaS company. The TDR will partner with Account Executives to drive pipeline for existing customers and net new logos, and will be responsible for prospecting into target accounts, qualifying leads, and learning about Workiva's platform.

Curriculum & Instruction Lead

Company: brightwheel

Location: USA

Posted Oct 09, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child by giving teachers more time with students and engaging parents. The company is committed to diversity and inclusion and offers a competitive compensation package.

Senior Product Designer - App Experience

Company: hims & hers

Location: USA

Posted Oct 09, 2024

The role is looking for a highly collaborative Sr Product Designer to lead the design of the Hims and Hers App user experience. The ideal candidate should be a user-centric designer with excellent communication skills and ability to present their decisions and processes clearly and confidently.

Staff Software Engineer - Core Services Team

Company: OneSignal

Location: USA

Posted Oct 09, 2024

OneSignal is a rapidly growing company that has achieved scale by leveraging bare metal cloud and writing scalable components in languages like Rust and Go. The company is looking for a Staff Software Engineer to join their Core Services team, who will have the autonomy to take ownership of significant projects and directly impact the company's performance and features.

Americas Demand Generation Manager - Enterprise

Company: Stripe

Location: USA

Posted Oct 09, 2024

Stripe is seeking a results-driven marketer to drive their enterprise business in the Americas. The role involves developing a multichannel regional demand generation strategy, working with global and regional performance media experts, and building a cross-GTM coalition to grow pipeline.

Senior Python Engineer

Company: Oddball

Location: USA

Posted Oct 09, 2024

Oddball is hiring a Senior Python Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Product Manager - Data Integrations

Company: Bestow

Location: USA

Posted Oct 09, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company is seeking an experienced Product Manager to work on data integrations and scaling data capabilities. Bestow values diversity and has received several awards for being a great place to work.

Global Director - People Business Partners

Company: StackAdapt

Location: USA

Posted Oct 09, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Global Director People Business Partners to lead a growing team of People Business Partners and managers around the globe. The role requires strong leadership and interpersonal skills, extensive knowledge of modern HR best practices, and the ability to develop and implement effective HR strategies at scale.

Director - Benefits

Company: Pinterest

Location: USA

Posted Oct 09, 2024

Pinterest is seeking a Director of Benefits to lead the design and management of global benefits programs. The role requires strategic leadership, benefits program management, financial stewardship, vendor management, stakeholder engagement, thought leadership, and team development.

Principal Solutions Engineer

Company: Checkr

Location: USA

Posted Oct 09, 2024

Checkr is hiring a Principal Solutions Engineer to work with their Sales Team to provide presales support to valuable prospects and partners. The role requires 8+ years of experience in related industry or SAAS, expertise in technical sales process, solution design, and proof of value execution, and ability to travel as needed.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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