Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Project Manager

Company: Relocity

Location: USA

Posted Oct 07, 2024

Relocity is a company that is reimagining the global mobility experience. They are seeking a Technical Project Manager to oversee the delivery of new features and enhancements within their SaaS solutions. The role requires strong project management expertise, technical proficiency, and excellent communication skills.

Territory Sales Manager

Company: SPT Labtech

Location: USA

Posted Oct 06, 2024

SPT Labtech is seeking a Territory Sales Manager to join their team. The successful candidate will be responsible for promoting and selling their liquid handling and sample management product lines in the genomics, protein crystallization, and drug discovery markets. The company offers a flexible working environment, competitive compensation package, and comprehensive benefits.

Data Analyst

Company: Empassion.com

Location: USA

Posted Oct 06, 2024

Empassion is a healthcare startup that provides palliative and hospice care for seniors with serious illnesses. The company is looking for a Data Analyst to join their team and work on building a robust analytics platform. The role involves designing and building analytics models, reports, and dashboards to enable and empower Empassion and their customers to better understand their patients.

Director of Revenue Operations

Company: Flex

Location: USA

Posted Oct 07, 2024

Flex is building a finance super app for business owners, reimagining financial workflow and services. The company has grown revenue 25x+ and is on track to achieve profitability. The role is for a Director of Revenue Operations, building and managing processes and data across the customer buying journey.

customer service representative

Company: LEMUS CONSTRUCTION ROOFING AND SIDING

Location: USA

Posted Oct 07, 2024

The job posting is for a Customer Service Representative CSR to work from home with Omni Interactions. The CSR will be the first point of contact for customers and will have responsibilities such as answering phone calls, addressing customer questions, and processing payments or returns.

Staff Test Engineer

Company: Mozilla

Location: USA

Posted Oct 07, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Senior Product Manager, Career Exploration

Company: TransfrVR

Location: USA

Posted Oct 06, 2024

Transfr is looking for a Senior Product Manager to own the end-to-end product lifecycle for their first outside-of-VR product, supporting Career Exploration. The role involves determining investments, owning the product line, and defining key performance indicators.

SaaS Partner Business Development Manager

Company: Xplor

Location: USA

Posted Oct 06, 2024

The job posting is for a SaaS Partner Business Development Manager position at Xplor Technologies. The company is seeking a dynamic and experienced professional to join their team and build relationships with SaaS platforms to integrate and promote their payment solutions. The ideal candidate will have a strong background in business development, a deep understanding of the payments industry, and a proven track record of driving growth through strategic partnerships.

Manager, Product Data Science

Company: Thumbtack

Location: USA

Posted Oct 07, 2024

Thumbtack is a company that is building an app to help homeowners manage their homes. They are seeking a Manager Data Science to lead their data science team and help build out an effective product experience.

Customer Success Manager - High Touch

Company: Apollo.io

Location: USA

Posted Oct 07, 2024

The job description is looking for a High Touch Customer Success Manager to manage a book of business with high potential for expansion and product adoption. The role requires proactive communication, customer education, and risk management, with a focus on driving incremental product line adoption and achieving adoption NRR and activity targets.

Sr. Manager, B2B Marketing, Marketplace

Company: Carsdotcom

Location: USA

Posted Oct 06, 2024

Cars Commerce is a company that values collaboration, integrity, and customer satisfaction. They aim to simplify the car buying and selling process through their technology and platform. The company is committed to its employees' well-being and offers a comprehensive benefits package.

Customer Success Manager

Company: Motion

Location: USA

Posted Oct 06, 2024

MotionProject management system that automates task coordination, allowing companies to focus on work rather than overhead. The system uses data on workload, projects, and resources to make intelligent decisions, and is trusted by thousands of customers.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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